My Recently Visited Services

Forgotten Xavier password or locked out account issues.

Requests or issues related to Adobe Sign.

Combine two or more Canvas course sections in the same term into a single course.

All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.

Request copying course content from one Canvas course to another.

Request a generic email address to be used for a department, club, committee, or other purpose.

Issues related to the use of the Employee or Student Hub.

All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).

Requests for IT-related recommendations or advice.

Some SharePoint sites are reset on a semester or annual basis. Use this option to request the reset of a SharePoint site.

Issues related to classroom and meeting space technology.

Issues and requests related to web (Zoom) and audio (Conference Now) conferencing.

Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.

Reporting Services Requests

Request technology setup and services for a new employee - computers, account access, and phone/voicemail.

Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.

Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.