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Issue
You receive an email similar to the one below:
![](https://services.xavier.edu/TDPortal/Images/Viewer?fileName=7e62c559-9723-4440-8ea5-b9c9dca88b3a.png)
Cause
This is a standard "mail bounce" notification from Microsoft Office 365, sent when an email fails to reach its intended destination.
Resolution
To resolve this issue:
- If you did send the message referenced in the bounce notification, follow the instructions provided.
- If you did not send the message, this bounce notification is a sign that your email account has been compromised. Immediately change your password as a preventative measure.