Firefox Displays a Black Window When Launched

Tags firefox

To resolve this issue:

  1. Start Firefox in Safe Mode by holding down the Shift key as Firefox launches. You will be presented with the following dialog box. Click Start in Safe Mode.

  2. Open Firefox options as shown below.


     
  3. In the Options window, click Advanced >> General tab and uncheck the Use Hardware Acceleration when available box.


     
  4. Click OK and close Firefox.

Details

Article ID: 190
Created
Fri 6/12/15 9:21 AM
Modified
Wed 2/21/18 9:44 PM