Zoom Frequently Asked Questions and Troubleshooting

This article outlines common Zoom questions or issues by topic.

Each issue is linked to the appropriate solution from Zoom's support website.

Download and installation

• Where is the Mac app?
• Where is the PC app?
• What is the Zoom Launcher Plugin?

Meeting Scheduling

• About Personal Meeting ID (PMI) and Personal Vanity URL (PVU)
• Scheduling a meeting using a Personal Meeting ID (PMI)
• How can I create and send meeting invitations?

Audio

• How do I test my computer audio?
• Fixing audio echo or feedback issues

Video

• How do I test my video?
• My video/camera isn't working.