"Check Virus Protection" Alerts on Xavier-Issued PC

On a Xavier-issued Windows 10 PC, you may occasionally see the following alert in Windows Action Center:

You are likely seeing this error because your PC recently installed an update to Trend Micro Antivirus, during which one or more components were upgraded. During the update, Trend's core components will quit and restart themselves. During this extremely brief window, your PC will notice that Trend is not entirely active on your system, resulting in the above alert.

This alert should go away on its own after several minutes. If it repeatedly appears over the course of several hours, please contact the Help Desk for assistance. 


Article ID: 425
Mon 2/13/17 3:25 PM
Mon 2/13/17 3:56 PM