Articles related to software supported by Xavier University.
This article describes how to clear cache/cookies from the Chrome, Edge Firefox and Safari web browsers.
This article explains how to login to your Xavier Zoom account and use basic Zoom meeting functions.
Jabber may refuse to allow pasting of screenshots if certain certificates are missing.
Licensing errors with Xavier-issued equipment are usually caused from extended off-campus use. Reconnecting to the Xavier network will allow the needed licensing verification to occur.
Adobe Acrobat requires you to create a free Adobe account on their website. These are the credentials it is requesting.
The Microsoft account stores security information within a security chip; moving the hard drive or replacing the motherboard disrupts this relationship. Disconnecting & reconnecting the account is necessary for Microsoft software, such as Outlook, to properly connect and operate. This occurs when the TPM chipset is changed either by a manual reset or a motherboard swap, for example and the error "Keyset does not exist" appears.
EAB is controlled by the office of Student Success; IT does not have access to it for troubleshooting. Support requests should be made directly to Student Success via channels mentioned on their EAB website.
This error occurs when the user has not previously logged into Xavier Zoom. A Zoom account is created on initial login to xavier.zoom.us.
MacOS is blocking the system extensions used by the VPN. Allowing them will fix the issue.
How to install SQL Server Management Studio 19 and make an initial connection to test connectivity & authentication
Zoom for Outlook is an add-in that allows users to easily schedule Zoom meetings within OWA or Outlook calendars.
This issue is caused by a driver issue. Updating the webcam driver fixes it.
In most cases, the simplest solution for a mismatched Keychain password is to reset your Keychain.
This article explains how to map P: for EdConnect8 in Financial Aid via command prompt.
Outlook training provides comprehensive video tutorials for users on various platforms (Windows, macOS, iOS, Android, and web). These tutorials cover topics such as getting started, customizing settings, email management, organizing inboxes, managing contacts and tasks, and utilizing the calendar. Users can enhance productivity and effectively use Outlook across different devices with the help of these tutorials.
Microsoft Teams video training offers a comprehensive collection of tutorials covering various topics such as getting started, customization, collaboration, meetings, apps, and more. Whether you're a beginner or advanced user, these tutorials provide step-by-step guidance to enhance your experience with Microsoft Teams.
Sentinel One and Network Extensions need attention.
Setting up PowerPoint Presenter View
This is likely due to a locked file which must be removed prior to login.
There are many circumstances in which OneDrive might fail to sync some or all files. This article lists several common causes and fixes.
Due to server changes taking place 7/14/21, existing Titanium shortcuts need to be updated.
This article lists strategies for when personal Macs refuse to license Office365 successfully.
Google Chrome Sync causes issues with refining search results in Search@XU.
AdobeSign is a service providing legally-binding digital signatures for Xavier electronic documents.
The Zoom Outlook plugin allows you to easily schedule Zoom meetings within Outlook calendar.
Microsoft has disabled injection-based Outlook plugins as of May 2021. To resolve, remove Zoom's plugin and install the newer Zoom for Outlook add-in.
You can take several different actions to secure Zoom meetings. A host can control/disable chat, use waiting rooms, require password, or lock the meeting once started.