Recently Modified Articles

This article explains preventative and in-the-moment actions you can take to stop disruptive attendees in Zoom.
This article lists all the classrooms containing Zoom Rooms technology for hybrid learning.
This article explains how to set up Microsoft's Self Service Password Reset and Authenticator app.
This article describes the overall scope of IT's 2021 summer classroom refresh project.
Steps to set up a Xavier account password for first-time students and employees.
Incoming freshman must complete the Road To Xavier prior to logging into the Student Hub itself.
How to change or update your password, including tips on choosing an acceptable password.
This issue is caused by a driver issue. Updating the webcam driver fixes it.
If you are replacing your phone, enrolling the new device with Microsoft Authenticator only takes a few minutes.
You can easily choose a preferred sign-in method within your Office365 account preferences.
This article describes how to clear cache/cookies from the Chrome, Edge Firefox and Safari web browsers.
Alumni Account Retention
What to do if an employee laptop is either lost or stolen.
This error occurs when the user has not previously logged into Xavier Zoom. A Zoom account is created on initial login to
This article discusses simple strategies and habits to secure your passwords.
Licensing errors with Xavier-issued equipment are usually caused from extended off-campus use. Reconnecting to the Xavier network will allow the needed licensing verification to occur.
This error is typically caused by using an outdated link or bookmark to Canvas.
Employee accounts are disabled based on the last day worked, as entered in Banner. Student account retention is determined by the student's academic status at Xavier.
A Xavier laptop will not recognize a changed account password until it is brought back on-campus.
A list of required elements for an acceptable, secure password.
Microsoft has disabled injection-based Outlook plugins as of May 2021. To resolve, remove Zoom's plugin and install the newer Zoom for Outlook add-in.
Zoom for Outlook is an add-in that allows users to easily schedule Zoom meetings within OWA or Outlook calendars.