- Knowledge Base
- General
This article explains the modified Help Desk and Classroom Tech office hours, as well as changes made to support during COVID-19.
- Knowledge Base
- Software
This article explains how to login to your Xavier Zoom account and use basic Zoom meeting functions.
- Knowledge Base
- Email
This article explains how to set up Outlook on an Android phone.
- Knowledge Base
- Email
The Outlook mobile app does not enable sync by default. It can be turned on in Settings, but be mindful of its potential limitations.
- Knowledge Base
- Network and Telephone
- Knowledge Base
- Classroom Technology
- Knowledge Base
- Canvas
An unviewable Canvas course has numerous registration and publishing-related causes.
- Knowledge Base
- Network and Telephone
This article describes the setup process for connecting to "xavierwireless" on commonly-used devices.
- Knowledge Base
- Classroom Technology
- Knowledge Base
- Network and Telephone
- Knowledge Base
- Classroom Technology
- Knowledge Base
- Classroom Technology
- Knowledge Base
- Classroom Technology
- Knowledge Base
- Classroom Technology
- Knowledge Base
- Software
This issue is caused by a driver issue. Updating the webcam driver fixes it.
- Knowledge Base
- Email
Employee accounts are disabled based on the last day worked, as entered in Banner. Student account retention is determined by the student's academic status at Xavier.
- Knowledge Base
- Classroom Technology
- Knowledge Base
- Network and Telephone
To dial out internationally, dial 9 and then the full number (including country code)
- Knowledge Base
- Software
This article describes how to clear cache/cookies from the Chrome, Edge Firefox and Safari web browsers.
- Knowledge Base
- Classroom Technology
Under a certain set of conditions, a Zoom Room will join a breakout room when not intended. This article discusses workarounds.