- Knowledge Base
- Accounts and Passwords
Alumni Account Retention
- Knowledge Base
- Classroom Technology
This article describes basic operation of Zoom Rooms for hybrid learning.
- Knowledge Base
- Classroom Technology
This article discusses how to use Breakout Rooms with the Zoom Rooms hybrid classrooms. It requires some adjustments to who hosts the meeting during breakouts.
- Knowledge Base
- Email
Employee accounts are disabled based on the last day worked, as entered in Banner. Student account retention is determined by the student's academic status at Xavier.
- Knowledge Base
- Network and Telephone
This article describes the setup process for connecting to "xavierwireless" on commonly-used devices.
- Knowledge Base
- Accounts and Passwords
If you have not enrolled in MFA by the go-live date, you will be forced to enroll. This article describes the enrollment process for this situation.
- Knowledge Base
- Classroom Technology
- Knowledge Base
- General
This article briefly describes Capital IQ and its support options.
- Knowledge Base
- Accounts and Passwords
If you are replacing your phone, enrolling the new device with Microsoft Authenticator only takes a few minutes.
- Knowledge Base
- Network and Telephone
Residents can connect to the Xavier network using one of two available ports on their room's Cisco Access Point.
- Knowledge Base
- Network and Telephone
- Knowledge Base
- Software
EAB is controlled by the office of Student Success; IT does not have access to it for troubleshooting. Support requests should be made directly to Student Success via channels mentioned on their EAB website.
- Knowledge Base
- Network and Telephone
Toshiba copiers can be added to Xavier-issued PCs via \\xvpcprint.
- Knowledge Base
- Security
This article explains how to add Microsoft Authenticator as a new method to an account that has already enrolled in MFA.
- Knowledge Base
- Accounts and Passwords
You can easily choose a preferred sign-in method within your Office365 account preferences.
- Knowledge Base
- General
This article explains the modified Help Desk and Classroom Tech office hours, as well as changes made to support during COVID-19.
- Knowledge Base
- Network and Telephone
SpectrumU is Xavier's streaming cable service, available on mobile, web and Roku devices.
- Knowledge Base
- Classroom Technology
This article describes the overall scope of IT's 2021 summer classroom refresh project.
- Knowledge Base
- Classroom Technology
Newer versions of MacOS prevent the Solstice Audio Driver from loading without user intervention.
- Knowledge Base
- Classroom Technology
This article explains how to use a touchpanel to operate equipment in (most) classrooms.