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Requests or issues related to Adobe Reader or Adobe Acrobat Professional.

Issues with Internet Native Banner (INB) or Self Service Banner (SSB).

Issues related to classroom and meeting space technology.

Request classroom/meeting space technology and/or training.

All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).

Requests and issues involving email/calendaring within Office 365 or the Outlook client.

Hub
Issues related to the use of the Employee or Student Hub.

Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.

For all issues regarding Outlook, please submit tickets using "Email and Calendaring".

Request changes to display names, line buttons, voicemail or other setup-related items.

Support using Qualtrics is provided directly by Qualtrics. Use this service to request the creation of or changes to a group within Qualtrics.

Requests for IT-related recommendations or advice.

Combine two or more Canvas course sections in the same term into a single course.

Have IT help you change the way existing software/technologies work.

Digital Sign that is not working - black screen, cable TV snow, etc. You will need to be able to provide the name or location of the digital sign and to provide a description of what you are seeing, including any error messages.

Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.