Forwarding Calls on a Cisco IP Phone

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To forward all your incoming calls to another number, perform the following steps:

  1. Press the CFwdALL soft key. You hear a confirmation beep.
  2. Dial the number to which you want to forward all your calls. Dial the number exactly as if you were placing a call to that number. If the number is off-campus, be sure to include locally required prefix numbers.
  3. The phone display is updated to show that calls will be forwarded.
  4. Press the pound key (#) or the EndCall soft key.

To cancel call forwarding, press the CFwdALL soft key.

To forward calls to campus voice mail, manually enter the voice mail number, or use the CFwdALL soft key plus the Messages button, followed by the EndCall soft key. When call forward all is set, the display shows the Call Forward Icon.
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