Service Catalog

Categories (12)

Account Login and Access

Managing your password, account, system access and network drive/share requests
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Classroom/Meeting Space Audio Visual

Issues related to audio visual technology, in classrooms, public areas and conference rooms
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Computers, Peripherals, and Hardware

Desktops, laptops, printing and other computer hardware requests and issues
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Email and Calendaring

Outlook, Office 365, Email, and Calendaring
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Library Systems and Resources

Report issues related to Library systems and resources.
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Projects and Changes

Request a project (new software/technologies) or a change to software/technologies already in use on campus.
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Network and WiFi Connectivity

Requests and issues connecting a computer or device to the Xavier network.
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Phones, Voicemail, and Conferencing

Requests and issues related to Phones, Voicemail, and Audio/Web Conferencing
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Software and Applications

University software (Microsoft, Browsers, etc.) and applications (Banner, Sharepoint/Nexus, Hub, etc.)
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Teaching and Learning Applications

Canvas and other software used for teaching and learning
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General Questions

General requests for technical help and/or advice.
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Analytics Systems

Requests and issues related to analytics systems (Data Warehouse, Tableau, etc.).
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