Service Catalog

Categories (12)

Managing your password, account, system access and network drive/share requests

Issues related to audio visual technology, in classrooms, public areas and conference rooms

Desktops, laptops, printing and other computer hardware requests and issues

Outlook, Office 365, Email, and Calendaring

Report issues related to Library systems and resources.

Request a project (new software/technologies) or a change to software/technologies already in use on campus.

Requests and issues connecting a computer or device to the Xavier network.

Requests and issues related to Phones, Voicemail, and Audio/Web Conferencing

University software (Microsoft, Browsers, etc.) and applications (Banner, Sharepoint/Nexus, Hub, etc.)

Canvas and other software used for teaching and learning

General requests for technical help and/or advice.

Requests and issues related to analytics systems (Data Warehouse, Tableau, etc.).