Service Catalog

Categories (13)

Account Login and Access

Managing your password, account, system access and network drive/share requests

Classroom/Meeting Space Audio Visual

Issues related to audio visual technology, in classrooms, public areas and conference rooms

Computers, Peripherals, and Hardware

Desktops, laptops, printing and other computer hardware requests and issues

Email and Calendaring

Outlook, Office 365, Email, and Calendaring

Library Systems and Resources

Report issues related to Library systems and resources.

Projects and Changes

Request a project (new software/technologies) or a change to software/technologies already in use on campus.

Network and WiFi Connectivity

Requests and issues connecting a computer or device to the Xavier network.

Phones, Voicemail, and Conferencing

Requests and issues related to Phones, Voicemail, and Audio/Web Conferencing

Software and Applications

University software (Microsoft, Browsers, etc.) and applications (Banner, Sharepoint/Nexus, Hub, etc.)

Teaching and Learning Applications

Canvas and other software used for teaching and learning

General Questions

General requests for technical help and/or advice.

Analytics Systems

Requests and issues related to analytics systems (Data Warehouse, Tableau, etc.).