Popular Services
Assistance with multi-factor authentication apps or service.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Combine two or more Canvas course sections in the same term into a single course.
Request access to shared folders on network drives.
Have IT help you change the way existing software/technologies work.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Issues with Internet Native Banner (INB) or Self Service Banner (SSB).
Issues and questions related to the functional use of the Workday platform.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Software and Application issues not falling into the other listed categories.
Computer and peripheral issues not falling into other listed categories.
Email and Calendaring issues not falling into the other listed categories.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Issues and questions related to the functional use of the Workday platform.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Issues related to classroom and meeting space technology.
Request classroom/meeting space technology and/or training.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Information on using MS Teams