Popular Services
Have IT help you change the way existing software/technologies work.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request access to shared folders on network drives.
Request access to another mailbox, most commonly a departmental shared account.
Computer and peripheral issues not falling into other listed categories.
Combine two or more Canvas course sections in the same term into a single course.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Request changes to display names, line buttons, voicemail or other setup-related items.
Request a generic email address to be used for a department, club, committee, or other purpose.
Software and Application issues not falling into the other listed categories.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request classroom/meeting space technology and/or training.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Request special accounts for individuals that are not faculty, staff, or students.
Assistance with multi-factor authentication apps or service.
All other account and access issues not falling into the listed categories.
Issues with Internet Native Banner (INB) or Self Service Banner (SSB).
Request a local or network computer be physically set up and/or configured on a computer.
Issues with desktop phones or analog lines (elevator, fax or emergency phones).
Wired and wireless connectivity requests and issues.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Network connectivity requests and issues not falling into the other listed categories.
All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.
Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.