Popular Services
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Assistance with multi-factor authentication apps or service.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Request access to shared folders on network drives.
Request a local or network computer be physically set up and/or configured on a computer.
Issues and questions related to the functional use of the Workday platform.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Have IT help you change the way existing software/technologies work.
Email and Calendaring issues not falling into the other listed categories.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request special accounts for individuals that are not faculty, staff, or students.
Wired and wireless connectivity requests and issues.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Request changes to display names, line buttons, voicemail or other setup-related items.
Request access to another mailbox, most commonly a departmental shared account.
Network connectivity requests and issues not falling into the other listed categories.
All other account and access issues not falling into the listed categories.
Issues and questions related to the functional use of the Workday platform.