Popular Services
Request access to shared folders on network drives.
Request access to another mailbox, most commonly a departmental shared account.
Have IT help you change the way existing software/technologies work.
Combine two or more Canvas course sections in the same term into a single course.
Issues with Internet Native Banner (INB) or Self Service Banner (SSB).
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request a generic email address to be used for a department, club, committee, or other purpose.
Request a loaner laptop for the semester or for a repair
Assistance with multi-factor authentication apps or service.
Software and Application issues not falling into the other listed categories.
Request a local or network computer be physically set up and/or configured on a computer.
Issues related to classroom and meeting space technology.
All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.
Request classroom/meeting space technology and/or training.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Requests for IT-related recommendations or advice.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Request changes to display names, line buttons, voicemail or other setup-related items.
Issues related to accessing or using the voicemail system.