Popular Services
Request classroom/meeting space technology and/or training.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request access to shared folders on network drives.
Assistance with multi-factor authentication apps or service.
All other account and access issues not falling into the listed categories.
Have IT help you change the way existing software/technologies work.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Computer and peripheral issues not falling into other listed categories.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Issues related to classroom and meeting space technology.
Request special accounts for individuals that are not faculty, staff, or students.
Issues with Internet Native Banner (INB) or Self Service Banner (SSB).
Information on using MS Teams
Issues related to seeing courses, course design, pedagogical concerns, etc.
Issues with desktop phones or analog lines (elevator, fax or emergency phones).
Email and Calendaring issues not falling into the other listed categories.
Request changes to an existing SharePoint site on Xavier University's SharePoint Online.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Request changes to display names, line buttons, voicemail or other setup-related items.