Popular Services
Request classroom/meeting space technology and/or training.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Request access to shared folders on network drives.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Software and Application issues not falling into the other listed categories.
Wired and wireless connectivity requests and issues.
Request changes to display names, line buttons, voicemail or other setup-related items.
Request access to another mailbox, most commonly a departmental shared account.
Have IT help you change the way existing software/technologies work.
Request special accounts for individuals that are not faculty, staff, or students.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
All other account and access issues not falling into the listed categories.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Issues and questions related to the functional use of the Workday platform.
Request a loaner laptop for the semester or for a repair
Assistance with multi-factor authentication apps or service.
All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.
Computer and peripheral issues not falling into other listed categories.