Popular Services

Please provide as much information as possible. Your request will be responded to in the order it was received.


Software and Application issues not falling into the other listed categories.


Request access to shared folders on network drives.


Have IT help you change the way existing software/technologies work.


Combine two or more Canvas course sections in the same term into a single course.


Request access to another mailbox, most commonly a departmental shared account.


Assistance with multi-factor authentication apps or service.


Requests and issues involving email/calendaring within Office 365 or the Outlook client.


Requests or issues related to Adobe Reader or Adobe Acrobat Professional.


Request copying course content from one Canvas course to another.


Issues related to seeing courses, course design, pedagogical concerns, etc.


Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.


Request technology setup and services for a new employee - computers, account access, and phone/voicemail.


All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).


Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.


Request technology setup and services for a new employee - computers, account access, and phone/voicemail.


Request changes to display names, line buttons, voicemail or other setup-related items.


Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.


Request a loaner laptop for the semester or for a repair


All other account and access issues not falling into the listed categories.


Computer and peripheral issues not falling into other listed categories.


Request technology setup and services for a new employee - computers, account access, and phone/voicemail.