Popular Services
Request classroom/meeting space technology and/or training.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Wired and wireless connectivity requests and issues.
Request access to another mailbox, most commonly a departmental shared account.
Issues related to classroom and meeting space technology.
Assistance with multi-factor authentication apps or service.
Request a local or network computer be physically set up and/or configured on a computer.
Request access to shared folders on network drives.
All other account and access issues not falling into the listed categories.
Network connectivity requests and issues not falling into the other listed categories.
Have IT help you change the way existing software/technologies work.
Request a loaner laptop for the semester or for a repair
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Issues and questions related to the functional use of the Workday platform.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Software and Application issues not falling into the other listed categories.
Request assistance using a SharePoint site on Xavier University's SharePoint Online.