Popular Services
Combine two or more Canvas course sections in the same term into a single course.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Wired and wireless connectivity requests and issues.
Request access to shared folders on network drives.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request a loaner laptop for the semester or for a repair
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Request access to another mailbox, most commonly a departmental shared account.
Please provide as much information as possible. Your request will be responded to in the order it was received.
All other account and access issues not falling into the listed categories.
Request changes to display names, line buttons, voicemail or other setup-related items.
Assistance with multi-factor authentication apps or service.
Have IT help you change the way existing software/technologies work.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.
Request a local or network computer be physically set up and/or configured on a computer.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Requests for IT-related recommendations or advice.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request classroom/meeting space technology and/or training.