Popular Services
Please provide as much information as possible. Your request will be responded to in the order it was received.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Request access to shared folders on network drives.
Issues and questions related to the functional use of the Workday platform.
Request special accounts for individuals that are not faculty, staff, or students.
Have IT help you change the way existing software/technologies work.
Request access to another mailbox, most commonly a departmental shared account.
Request classroom/meeting space technology and/or training.
All other account and access issues not falling into the listed categories.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Wired and wireless connectivity requests and issues.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Request a loaner laptop for the semester or for a repair
Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request a local or network computer be physically set up and/or configured on a computer.
Assistance with multi-factor authentication apps or service.
Issues related to classroom and meeting space technology.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.