Popular Services
Request access to another mailbox, most commonly a departmental shared account.
Have IT help you change the way existing software/technologies work.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request access to shared folders on network drives.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Request a local or network computer be physically set up and/or configured on a computer.
Request classroom/meeting space technology and/or training.
Request special accounts for individuals that are not faculty, staff, or students.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Software and Application issues not falling into the other listed categories.
Issues related to classroom and meeting space technology.
Request changes to display names, line buttons, voicemail or other setup-related items.
Computer and peripheral issues not falling into other listed categories.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Combine two or more Canvas course sections in the same term into a single course.
Assistance with multi-factor authentication apps or service.
Request a generic email address to be used for a department, club, committee, or other purpose.
Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.
Request a loaner laptop for the semester or for a repair
Wired and wireless connectivity requests and issues.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Network connectivity requests and issues not falling into the other listed categories.
All other account and access issues not falling into the listed categories.