Popular Services
Issues related to seeing courses, course design, pedagogical concerns, etc.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Assistance with multi-factor authentication apps or service.
Request access to shared folders on network drives.
Request access to another mailbox, most commonly a departmental shared account.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Combine two or more Canvas course sections in the same term into a single course.
All other account and access issues not falling into the listed categories.
Request changes to display names, line buttons, voicemail or other setup-related items.
Have IT help you change the way existing software/technologies work.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Issues related to accessing or using the voicemail system.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Computer and peripheral issues not falling into other listed categories.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Wired and wireless connectivity requests and issues.
Request a local or network computer be physically set up and/or configured on a computer.
Request a generic email address to be used for a department, club, committee, or other purpose.
Issues with Internet Native Banner (INB) or Self Service Banner (SSB).