Popular Services
Issues related to seeing courses, course design, pedagogical concerns, etc.
Issues and questions related to the functional use of the Workday platform.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Assistance with multi-factor authentication apps or service.
Request access to shared folders on network drives.
Combine two or more Canvas course sections in the same term into a single course.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Have IT help you change the way existing software/technologies work.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Issues and questions related to the functional use of the Workday platform.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Request classroom/meeting space technology and/or training.
All other account and access issues not falling into the listed categories.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Wired and wireless connectivity requests and issues.
Issues with desktop phones or analog lines (elevator, fax or emergency phones).
Computer and peripheral issues not falling into other listed categories.
Digital Sign that is not working - black screen, cable TV snow, etc. You will need to be able to provide the name or location of the digital sign and to provide a description of what you are seeing, including any error messages.