Popular Services
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request access to shared folders on network drives.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request access to another mailbox, most commonly a departmental shared account.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Wired and wireless connectivity requests and issues.
Computer and peripheral issues not falling into other listed categories.
Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Request changes to display names, line buttons, voicemail or other setup-related items.
Assistance with multi-factor authentication apps or service.
Request classroom/meeting space technology and/or training.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Email and Calendaring issues not falling into the other listed categories.
Have IT help you change the way existing software/technologies work.
Software and Application issues not falling into the other listed categories.
Request a loaner laptop for the semester or for a repair
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request a local or network computer be physically set up and/or configured on a computer.
Request special accounts for individuals that are not faculty, staff, or students.
All other account and access issues not falling into the listed categories.