Popular Services
Please provide as much information as possible. Your request will be responded to in the order it was received.
Assistance with multi-factor authentication apps or service.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Request access to shared folders on network drives.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request changes to display names, line buttons, voicemail or other setup-related items.
Request a local or network computer be physically set up and/or configured on a computer.
Issues and questions related to the functional use of the Workday platform.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Have IT help you change the way existing software/technologies work.
Request special accounts for individuals that are not faculty, staff, or students.
Wired and wireless connectivity requests and issues.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Request access to another mailbox, most commonly a departmental shared account.
Request a loaner laptop for the semester or for a repair
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Request classroom/meeting space technology and/or training.