Popular Services
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request classroom/meeting space technology and/or training.
Wired and wireless connectivity requests and issues.
All other account and access issues not falling into the listed categories.
Request access to another mailbox, most commonly a departmental shared account.
Issues related to classroom and meeting space technology.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request a loaner laptop for the semester or for a repair
Request access to shared folders on network drives.
Assistance with multi-factor authentication apps or service.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request a local or network computer be physically set up and/or configured on a computer.
Network connectivity requests and issues not falling into the other listed categories.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Have IT help you change the way existing software/technologies work.
Request changes to an existing SharePoint site on Xavier University's SharePoint Online.
Email and Calendaring issues not falling into the other listed categories.
Request assistance using a SharePoint site on Xavier University's SharePoint Online.