Popular Services
Please provide as much information as possible. Your request will be responded to in the order it was received.
Assistance with multi-factor authentication apps or service.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request classroom/meeting space technology and/or training.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Issues related to accessing or using the voicemail system.
Request a loaner laptop for the semester or for a repair
Issues related to seeing courses, course design, pedagogical concerns, etc.
Request special accounts for individuals that are not faculty, staff, or students.
Request access to shared folders on network drives.
Request access to another mailbox, most commonly a departmental shared account.
All other account and access issues not falling into the listed categories.
Software and Application issues not falling into the other listed categories.
Issues and questions related to the functional use of the Workday platform.
Information on using MS Teams
Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).
Combine two or more Canvas course sections in the same term into a single course.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request a generic email address to be used for a department, club, committee, or other purpose.