Popular Services

Please provide as much information as possible. Your request will be responded to in the order it was received.


Request classroom/meeting space technology and/or training.


Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.


Assistance with multi-factor authentication apps or service.


Request access to shared folders on network drives.


Submit a form for an IR Project


Issues and questions related to the functional use of the Workday platform.


Combine two or more Canvas course sections in the same term into a single course.


Forgotten Xavier password or locked out account issues.


Issues related to seeing courses, course design, pedagogical concerns, etc.


Request technology setup and services for a new employee - computers, account access, and phone/voicemail.


All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).


Request a loaner laptop for the semester or for a repair


Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.


Request special accounts for individuals that are not faculty, staff, or students.


Requests or issues related to Adobe Sign.


Issues related to classroom and meeting space technology.


Issues related to accessing or using the voicemail system.


Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.


Request a generic email address to be used for a department, club, committee, or other purpose.


Have IT help you change the way existing software/technologies work.


Submit a form for an IR Survey


Issues and questions related to the functional use of the Workday platform.


Requests for IT-related recommendations or advice.