Popular Services
Please provide as much information as possible. Your request will be responded to in the order it was received.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Assistance with multi-factor authentication apps or service.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request classroom/meeting space technology and/or training.
Request a local or network computer be physically set up and/or configured on a computer.
Request changes to display names, line buttons, voicemail or other setup-related items.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Have IT help you change the way existing software/technologies work.
Combine two or more Canvas course sections in the same term into a single course.
Request a generic email address to be used for a department, club, committee, or other purpose.
Wired and wireless connectivity requests and issues.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Request special accounts for individuals that are not faculty, staff, or students.
Request access to shared folders on network drives.
Request access to another mailbox, most commonly a departmental shared account.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Issues and questions related to the functional use of the Workday platform.
Requests for IT-related recommendations or advice.