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Services or Offerings?
Ad Astra
  1. Services
  2. Software and Applications
Requests or issues related to AdAstra Schedule
Adobe Acrobat Reader/Professional
  1. Services
  2. Software and Applications
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Adobe Sign
  1. Services
  2. Software and Applications
Requests or issues related to Adobe Sign.
Banner Issues
  1. Services
  2. Software and Applications
Issues with Internet Native Banner (INB) or Self Service Banner (SSB).
Classroom/Meeting Space Technology Issue
  1. Services
  2. Classroom/Meeting Space Audio Visual
Issues related to classroom and meeting space technology.
Classroom/Meeting Space Technology Request
  1. Services
  2. Classroom/Meeting Space Audio Visual
Request classroom/meeting space technology and/or training.
Computer Hardware Issues
  1. Services
  2. Computers, Peripherals, and Hardware
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Email/Calendar
  1. Services
  2. Email and Calendaring
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Hub
  1. Services
  2. Software and Applications
Issues related to the use of the Employee or Student Hub.
Microsoft Office
  1. Services
  2. Software and Applications
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.

For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Phone Configuration Changes
  1. Services
  2. Phones, Voicemail, and Conferencing
Request changes to display names, line buttons, voicemail or other setup-related items.
Qualtrics
  1. Services
  2. Software and Applications
Support using Qualtrics is provided directly by Qualtrics. Use this service to request the creation of or changes to a group within Qualtrics.
Request for IT Advice and How-Tos
  1. Services
  2. General Questions
Requests for IT-related recommendations or advice.
Canvas Course Merge Request
  1. Services
  2. Teaching and Learning Applications
  3. Canvas
Combine two or more Canvas course sections in the same term into a single course.
Change Request
  1. Services
  2. Projects and Changes
Have IT help you change the way existing software/technologies work.