Software and Applications

University software (Microsoft, Browsers, etc.) and applications (Banner, Sharepoint/Nexus, Hub, etc.)

Categories (1)


SharePoint site requests

Services (10)

Ad Astra

Requests or issues related to AdAstra Schedule

Adobe Acrobat Reader/Professional

Requests or issues related to Adobe Reader or Adobe Acrobat Professional.

Adobe Sign

Requests or issues related to Adobe Sign.

Banner Issues

Issues with Internet Native Banner (INB) or Self Service Banner (SSB).


Issues related to the use of the Employee or Student Hub.

Microsoft Office

Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.

For all issues regarding Outlook, please submit tickets using "Email and Calendaring".


Support using Qualtrics is provided directly by Qualtrics. Use this service to request the creation of or changes to a group within Qualtrics.

Web Browsers

Issues with specific web browsers such as Internet Explorer, Google Chrome, Mozilla Firefox or Safari.

Virus Issues

Issues with a computer system suspected to be virus-related.

Other Software and Issues

Software and Application issues not falling into the other listed categories.