My Recently Visited Services

Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.


Request access to another mailbox, most commonly a departmental shared account.


Hub

Issues related to the use of the Employee or Student Hub.


Issues with desktop phones or analog lines (elevator, fax or emergency phones).


Request technology setup and services for a new employee - computers, account access, and phone/voicemail.


Requests or issues related to Adobe Reader or Adobe Acrobat Professional.


Issues with a computer system suspected to be virus-related.


Requests and issues involving email/calendaring within Office 365 or the Outlook client.


Request administrative rights to a Macintosh or Windows-based computer.


Requests related to Tableau


Request classroom/meeting space technology and/or training.


Assistance with multi-factor authentication apps or service.


Issues related to seeing courses, course design, pedagogical concerns, etc.


All other account and access issues not falling into the listed categories.


Issues related to classroom and meeting space technology.


Request a change to the Data Warehouse.


Some SharePoint sites are reset on a semester or annual basis. Use this option to request the reset of a SharePoint site.


Requests or issues related to Adobe Sign.


Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.