My Recently Visited Services
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Assistance with multi-factor authentication apps or service.
Request a local or network computer be physically set up and/or configured on a computer.
Digital sign is working but displaying the wrong content. You will need to know the name or location of the digital sign and be able to describe what are are seeing versus what your should be seeing.
Wired and wireless connectivity requests and issues.
Request Creator access within Panopto Video System for those who have Viewer access. This would include students (who default to Viewer access) and could include new faculty and staff (who may not have yet been given Creator access). If you are requesting Creator access for one or more students, please note why it is needed. If you want all students in a class to have Creator access, you can just note the Canvas Course ID.
Issues with a computer system suspected to be virus-related.
Submit your idea for a business process improvement by entering a ticket here. This suggestion box is specific to the Business Operations Group.
Issues related to classroom and meeting space technology.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request special accounts for individuals that are not faculty, staff, or students.
Combine two or more Canvas course sections in the same term into a single course.
Issues and questions related to the functional use of the Workday platform.
Software and Application issues not falling into the other listed categories.
Request access to Panopto for a Student Therapist working in Psychological Services.