My Recently Visited Services

Request a generic email address to be used for a department, club, committee, or other purpose.


Request access to another mailbox, most commonly a departmental shared account.


Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.


Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.


Requests and issues involving email/calendaring within Office 365 or the Outlook client.


Have IT help you change the way existing software/technologies work.


Software and Application issues not falling into the other listed categories.


Hub

Issues related to the use of the Employee or Student Hub.


Request special accounts for individuals that are not faculty, staff, or students.


Request changes to display names, line buttons, voicemail or other setup-related items.


Issues related to seeing courses, course design, pedagogical concerns, etc.


Assistance with multi-factor authentication apps or service.


Request copying course content from one Canvas course to another.


Request technology setup and services for a new employee - computers, account access, and phone/voicemail.


Requests or issues related to Adobe Reader or Adobe Acrobat Professional.


Computer and peripheral issues not falling into other listed categories.


Request a local or network computer be physically set up and/or configured on a computer.


Request access to shared folders on network drives.


Forgotten Xavier password or locked out account issues.


Combine two or more Canvas course sections in the same term into a single course.


Request administrative rights to a Macintosh or Windows-based computer.


Please provide as much information as possible. Your request will be responded to in the order it was received.


Requests or issues related to Adobe Sign.


Submit your idea for a business process improvement by entering a ticket here. This suggestion box is specific to the Business Operations Group.