My Recently Visited Services

Request technology setup and services for a new employee - computers, account access, and phone/voicemail.

Request changes to display names, line buttons, voicemail or other setup-related items.

Combine two or more Canvas course sections in the same term into a single course.

Issues related to the use of the Employee or Student Hub.

Request copying course content from one Canvas course to another.

Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.

Request administrative rights to a Macintosh or Windows-based computer.

Reporting Services Requests

Forgotten Xavier password or locked out account issues.

Assistance with multi-factor authentication apps or service.

Issues related to seeing courses, course design, pedagogical concerns, etc.

All other applications having to do with teaching and learning.

Issues with specific web browsers such as Internet Explorer, Google Chrome, Mozilla Firefox or Safari.

Request assistance using a SharePoint site on Xavier University's SharePoint Online.

Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.

Request classroom/meeting space technology and/or training.

Requests or issues related to 25Live

Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.

Issues and questions related to the functional use of the Workday platform.

Issues and questions related to the functional use of the Workday platform.

Have IT help you change the way existing software/technologies work.

Request access to Panopto for a Student Therapist working in Psychological Services.