My Recently Visited Services

Requests and issues involving email/calendaring within Office 365 or the Outlook client.

Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.

Assistance with multi-factor authentication apps or service.

Have IT help you change the way existing software/technologies work.

Issues related to seeing courses, course design, pedagogical concerns, etc.

Issues and questions related to the functional use of the Workday platform.

All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).

Forgotten Xavier password or locked out account issues.

Email and Calendaring issues not falling into the other listed categories.

Request access to shared folders on network drives.

Request changes to an existing SharePoint site on Xavier University's SharePoint Online.

Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.

Reporting Services Requests

Issues and questions related to the functional use of the Workday platform.

Issues with Internet Native Banner (INB) or Self Service Banner (SSB).

Requests or issues related to Adobe Reader or Adobe Acrobat Professional.

Combine two or more Canvas course sections in the same term into a single course.

Request administrative rights to a Macintosh or Windows-based computer.

Issues related to classroom and meeting space technology.

Request special accounts for individuals that are not faculty, staff, or students.