My Recently Visited Services
Have IT help you change the way existing software/technologies work.
All other applications having to do with teaching and learning.
Request assistance using a SharePoint site on Xavier University's SharePoint Online.
Request a loaner laptop for the semester or for a repair
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Request administrative rights to a Macintosh or Windows-based computer.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request a generic email address to be used for a department, club, committee, or other purpose.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Request access to shared folders on network drives.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Requests for IT-related recommendations or advice.
Issues and questions related to the functional use of the Workday platform.
Digital Sign that is not working - black screen, cable TV snow, etc. You will need to be able to provide the name or location of the digital sign and to provide a description of what you are seeing, including any error messages.
Request a local or network computer be physically set up and/or configured on a computer.
All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.