My Recently Visited Services
If a personal charge is made on a pcard, use this form to take to the Bursar's office with your payment.
Issues with a computer system suspected to be virus-related.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request administrative rights to a Macintosh or Windows-based computer.
Combine two or more Canvas course sections in the same term into a single course.
This service is for digital sign managers who would like to see new content made available for a digital sign. Some standard requests are: adding content to or modifying content in existing setups, requesting new drop folders, requesting new RSS feeds and requesting new calendars. Other types of content may be possible, pending further discussions. You will need to describe the content your would like to add/change with as much detail as possible. You may attach a file if that helps.
All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.
Request special accounts for individuals that are not faculty, staff, or students.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request restoration of deleted/missing files or folders on network drives.
Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).
Issues and questions related to the functional use of the Workday platform.
Issues and questions related to the functional use of the Workday platform.
Issues with specific web browsers such as Internet Explorer, Google Chrome, Mozilla Firefox or Safari.