My Recently Visited Services

Issues related to accessing or using the voicemail system.


Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.


Forgotten Xavier password or locked out account issues.


Assistance with multi-factor authentication apps or service.


Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.


Software and Application issues not falling into the other listed categories.


Requests or issues related to Adobe Sign.


Request changes to an existing SharePoint site on Xavier University's SharePoint Online.


All other account and access issues not falling into the listed categories.


All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.


Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.


Request administrative rights to a Macintosh or Windows-based computer.


Please provide as much information as possible. Your request will be responded to in the order it was received.


Request access to shared folders on network drives.


Issues related to seeing courses, course design, pedagogical concerns, etc.


Request changes to display names, line buttons, voicemail or other setup-related items.


Request classroom/meeting space technology and/or training.


Request a loaner laptop for the semester or for a repair


Request special accounts for individuals that are not faculty, staff, or students.


All other applications having to do with teaching and learning.


Request copying course content from one Canvas course to another.