My Recently Visited Services
Request a local or network computer be physically set up and/or configured on a computer.
Request restoration of deleted/missing files or folders on network drives.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Request special accounts for individuals that are not faculty, staff, or students.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request classroom/meeting space technology and/or training.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Issues related to seeing courses, course design, pedagogical concerns, etc.
Assistance with multi-factor authentication apps or service.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Request a new SharePoint Site on Xavier University's SharePoint Online.
Issues with a computer system suspected to be virus-related.
Combine two or more Canvas course sections in the same term into a single course.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Request changes to display names, line buttons, voicemail or other setup-related items.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.