My Recently Visited Services
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request administrative rights to a Macintosh or Windows-based computer.
This service is for digital sign managers who would like to see new content made available for a digital sign. Some standard requests are: adding content to or modifying content in existing setups, requesting new drop folders, requesting new RSS feeds and requesting new calendars. Other types of content may be possible, pending further discussions. You will need to describe the content your would like to add/change with as much detail as possible. You may attach a file if that helps.
Issues and questions related to the functional use of the Workday platform.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request Creator access within Panopto Video System for those who have Viewer access. This would include students (who default to Viewer access) and could include new faculty and staff (who may not have yet been given Creator access). If you are requesting Creator access for one or more students, please note why it is needed. If you want all students in a class to have Creator access, you can just note the Canvas Course ID.
Request access to Panopto for a Student Therapist working in Psychological Services.
Request classroom/meeting space technology and/or training.
Request administrative rights to a Macintosh or Windows-based computer.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
All other applications having to do with teaching and learning.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.
Request access to shared folders on network drives.
Request a local or network computer be physically set up and/or configured on a computer.