My Recently Visited Services
Wired and wireless connectivity requests and issues.
Request access to Panopto for a Student Therapist working in Psychological Services.
All other applications having to do with teaching and learning.
All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.
Combine two or more Canvas course sections in the same term into a single course.
All other account and access issues not falling into the listed categories.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Request classroom/meeting space technology and/or training.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Assistance with multi-factor authentication apps or service.
This service is for digital sign managers who would like to see new content made available for a digital sign. Some standard requests are: adding content to or modifying content in existing setups, requesting new drop folders, requesting new RSS feeds and requesting new calendars. Other types of content may be possible, pending further discussions. You will need to describe the content your would like to add/change with as much detail as possible. You may attach a file if that helps.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.
Issues with desktop phones or analog lines (elevator, fax or emergency phones).
Digital Sign that is not working - black screen, cable TV snow, etc. You will need to be able to provide the name or location of the digital sign and to provide a description of what you are seeing, including any error messages.
Request special accounts for individuals that are not faculty, staff, or students.