My Recently Visited Services
Assistance with multi-factor authentication apps or service.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Request classroom/meeting space technology and/or training.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request access to shared folders on network drives.
Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.
Computer and peripheral issues not falling into other listed categories.
Issues and questions related to the functional use of the Workday platform.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request special accounts for individuals that are not faculty, staff, or students.
Request assistance using a SharePoint site on Xavier University's SharePoint Online.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
All other applications having to do with teaching and learning.
Wired and wireless connectivity requests and issues.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".