My Recently Visited Services
Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Assistance with multi-factor authentication apps or service.
Request classroom/meeting space technology and/or training.
Request special accounts for individuals that are not faculty, staff, or students.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request changes to display names, line buttons, voicemail or other setup-related items.
Combine two or more Canvas course sections in the same term into a single course.
Request a local or network computer be physically set up and/or configured on a computer.
Network connectivity requests and issues not falling into the other listed categories.
Issues with desktop phones or analog lines (elevator, fax or emergency phones).
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Wired and wireless connectivity requests and issues.
Information on using MS Teams
Requests for IT-related recommendations or advice.
Software and Application issues not falling into the other listed categories.
Issues with specific web browsers such as Internet Explorer, Google Chrome, Mozilla Firefox or Safari.
Some SharePoint sites are reset on a semester or annual basis. Use this option to request the reset of a SharePoint site.