My Recently Visited Services
Software and Application issues not falling into the other listed categories.
Request Creator access within Panopto Video System for those who have Viewer access. This would include students (who default to Viewer access) and could include new faculty and staff (who may not have yet been given Creator access). If you are requesting Creator access for one or more students, please note why it is needed. If you want all students in a class to have Creator access, you can just note the Canvas Course ID.
Issues and questions related to the functional use of the Workday platform.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Request a local or network computer be physically set up and/or configured on a computer.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Computer and peripheral issues not falling into other listed categories.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Issues with Internet Native Banner (INB) or Self Service Banner (SSB).
Request a generic email address to be used for a department, club, committee, or other purpose.
Request special accounts for individuals that are not faculty, staff, or students.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Requests for IT-related recommendations or advice.
Combine two or more Canvas course sections in the same term into a single course.