My Recently Visited Services

Request changes to display names, line buttons, voicemail or other setup-related items.


Request copying course content from one Canvas course to another.


Request classroom/meeting space technology and/or training.


Email and Calendaring issues not falling into the other listed categories.


Request a change to the Data Warehouse.


All other account and access issues not falling into the listed categories.


Request access to another mailbox, most commonly a departmental shared account.


Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).


Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.


Request restoration of deleted/missing files or folders on network drives.


Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.

For all issues regarding Outlook, please submit tickets using "Email and Calendaring".


Forgotten Xavier password or locked out account issues.


Issues related to accessing or using the voicemail system.


Request a generic email address to be used for a department, club, committee, or other purpose.


Computer and peripheral issues not falling into other listed categories.


Please provide as much information as possible. Your request will be responded to in the order it was received.


Request to make a purchase during FY25


Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.


Request administrative rights to a Macintosh or Windows-based computer.