My Recently Visited Services
Request access to Panopto for a Student Therapist working in Psychological Services.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Issues related to accessing or using the voicemail system.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Issues with a computer system suspected to be virus-related.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Request classroom/meeting space technology and/or training.
Wired and wireless connectivity requests and issues.
Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.
Issues with desktop phones or analog lines (elevator, fax or emergency phones).
Some SharePoint sites are reset on a semester or annual basis. Use this option to request the reset of a SharePoint site.
Request access to another mailbox, most commonly a departmental shared account.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Combine two or more Canvas course sections in the same term into a single course.
Issues related to seeing courses, course design, pedagogical concerns, etc.