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Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Submit your idea for a business process improvement by entering a ticket here. This suggestion box is specific to the Business Operations Group.
Issues related to classroom and meeting space technology.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Software and Application issues not falling into the other listed categories.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Digital sign is working but displaying the wrong content. You will need to know the name or location of the digital sign and be able to describe what are are seeing versus what your should be seeing.
Email and Calendaring issues not falling into the other listed categories.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Issues related to seeing courses, course design, pedagogical concerns, etc.
All other applications having to do with teaching and learning.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.