My Recently Visited Services
Computer and peripheral issues not falling into other listed categories.
Request a local or network computer be physically set up and/or configured on a computer.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Network connectivity requests and issues not falling into the other listed categories.
Request access to shared folders on network drives.
Issues related to classroom and meeting space technology.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Wired and wireless connectivity requests and issues.
Assistance with multi-factor authentication apps or service.
Request restoration of deleted/missing files or folders on network drives.
Request classroom/meeting space technology and/or training.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.
Issues related to seeing courses, course design, pedagogical concerns, etc.