My Recently Visited Services
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Some SharePoint sites are reset on a semester or annual basis. Use this option to request the reset of a SharePoint site.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Request access to another mailbox, most commonly a departmental shared account.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Request administrative rights to a Macintosh or Windows-based computer.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request access to shared folders on network drives.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Assistance with multi-factor authentication apps or service.
Request a generic email address to be used for a department, club, committee, or other purpose.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Combine two or more Canvas course sections in the same term into a single course.
Request a local or network computer be physically set up and/or configured on a computer.
Submit your idea for a business process improvement by entering a ticket here. This suggestion box is specific to the Business Operations Group.
Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.