My Recently Visited Services
Issues related to seeing courses, course design, pedagogical concerns, etc.
This service is for digital sign managers who would like to see new content made available for a digital sign. Some standard requests are: adding content to or modifying content in existing setups, requesting new drop folders, requesting new RSS feeds and requesting new calendars. Other types of content may be possible, pending further discussions. You will need to describe the content your would like to add/change with as much detail as possible. You may attach a file if that helps.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.
Request a generic email address to be used for a department, club, committee, or other purpose.
Software and Application issues not falling into the other listed categories.
Please provide as much information as possible. Your request will be responded to in the order it was received.
All other account and access issues not falling into the listed categories.
Assistance with multi-factor authentication apps or service.
Combine two or more Canvas course sections in the same term into a single course.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request assistance using a SharePoint site on Xavier University's SharePoint Online.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.