My Recently Visited Services
All other account and access issues not falling into the listed categories.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).
Combine two or more Canvas course sections in the same term into a single course.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Issues with Internet Native Banner (INB) or Self Service Banner (SSB).
Please provide as much information as possible. Your request will be responded to in the order it was received.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Have IT help you change the way existing software/technologies work.
Request access to shared folders on network drives.
Request a generic email address to be used for a department, club, committee, or other purpose.
Software and Application issues not falling into the other listed categories.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
This service is for digital sign managers who would like to see new content made available for a digital sign. Some standard requests are: adding content to or modifying content in existing setups, requesting new drop folders, requesting new RSS feeds and requesting new calendars. Other types of content may be possible, pending further discussions. You will need to describe the content your would like to add/change with as much detail as possible. You may attach a file if that helps.