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Requests or issues related to Adobe Sign.


Requests or issues related to Adobe Reader or Adobe Acrobat Professional.


Request Creator access within Panopto Video System for those who have Viewer access. This would include students (who default to Viewer access) and could include new faculty and staff (who may not have yet been given Creator access). If you are requesting Creator access for one or more students, please note why it is needed.  If you want all students in a class to have Creator access, you can just note the Canvas Course ID.


Request restoration of deleted/missing files or folders on network drives.


Request technology setup and services for a new employee - computers, account access, and phone/voicemail.


Request classroom/meeting space technology and/or training.


All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).


Computer and peripheral issues not falling into other listed categories.


Please provide as much information as possible. Your request will be responded to in the order it was received.


Request changes to display names, line buttons, voicemail or other setup-related items.


Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.


Request technology setup and services for a new employee - computers, account access, and phone/voicemail.


Issues and questions related to the functional use of the Workday platform.


Issues and questions related to the functional use of the Workday platform.


This is a request outside of the Workday Accounts Payable system.


Issues with specific web browsers such as Internet Explorer, Google Chrome, Mozilla Firefox or Safari.


Issues related to accessing or using the voicemail system.


Issues with a computer system suspected to be virus-related.


Issues with a computer system suspected to be virus-related.


Xavier University is a Non-Profit, Tax Exempt organization. We are exempt from sales taxes in Ohio, Florida, Michigan and NY.


Requests related to Tableau