My Recently Visited Services
Wired and wireless connectivity requests and issues.
Combine two or more Canvas course sections in the same term into a single course.
All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.
Request a local or network computer be physically set up and/or configured on a computer.
Computer and peripheral issues not falling into other listed categories.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Assistance with multi-factor authentication apps or service.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request changes to an existing SharePoint site on Xavier University's SharePoint Online.
Use this to request assistance if you are having trouble using the Panopto rooms in Elet and Sycamore House after referencing the How to use Panopto for Psychology Students course.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Have IT help you change the way existing software/technologies work.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Request access to shared folders on network drives.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Request classroom/meeting space technology and/or training.
Request access to another mailbox, most commonly a departmental shared account.