My Recently Visited Services
Request administrative rights to a Macintosh or Windows-based computer.
Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).
Request administrative rights to a Macintosh or Windows-based computer.
Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request access to another mailbox, most commonly a departmental shared account.
Issues with desktop phones or analog lines (elevator, fax or emergency phones).
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request classroom/meeting space technology and/or training.
Xavier University is a Non-Profit, Tax Exempt organization. We are exempt from sales taxes in Ohio, Florida, Michigan and NY.
Wired and wireless connectivity requests and issues.
Use this to request assistance if you are having trouble using the Panopto rooms in Elet and Sycamore House after referencing the How to use Panopto for Psychology Students course.
Request restoration of deleted/missing files or folders on network drives.
Information on using MS Teams