My Recently Visited Services
Issues and questions related to the functional use of the Workday platform.
Digital Sign that is not working - black screen, cable TV snow, etc. You will need to be able to provide the name or location of the digital sign and to provide a description of what you are seeing, including any error messages.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Issues and questions related to the functional use of the Workday platform.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Issues related to seeing courses, course design, pedagogical concerns, etc.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Request a generic email address to be used for a department, club, committee, or other purpose.
Request special accounts for individuals that are not faculty, staff, or students.
Request Creator access within Panopto Video System for those who have Viewer access. This would include students (who default to Viewer access) and could include new faculty and staff (who may not have yet been given Creator access). If you are requesting Creator access for one or more students, please note why it is needed. If you want all students in a class to have Creator access, you can just note the Canvas Course ID.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.
Issues with specific web browsers such as Internet Explorer, Google Chrome, Mozilla Firefox or Safari.
Use this to request assistance if you are having trouble using the Panopto rooms in Elet and Sycamore House after referencing the How to use Panopto for Psychology Students course.