My Recently Visited Services

Request administrative rights to a Macintosh or Windows-based computer.


Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.


Request technology setup and services for a new employee - computers, account access, and phone/voicemail.


Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.


Submit your idea for a business process improvement by entering a ticket here. This suggestion box is specific to the Business Operations Group.


Forgotten Xavier password or locked out account issues.


Combine two or more Canvas course sections in the same term into a single course.


Request special accounts for individuals that are not faculty, staff, or students.


Request restoration of deleted/missing files or folders on network drives.


Request a local or network computer be physically set up and/or configured on a computer.


Please provide as much information as possible. Your request will be responded to in the order it was received.


Reporting Services Requests


Request technology setup and services for a new employee - computers, account access, and phone/voicemail.


This service is for digital sign managers who would like to see new content made available for a digital sign. Some standard requests are: adding content to or modifying content in existing setups, requesting new drop folders, requesting new RSS feeds and requesting new calendars. Other types of content may be possible, pending further discussions. You will need to describe the content your would like to add/change with as much detail as possible. You may attach a file if that helps.


Requests or issues related to Adobe Reader or Adobe Acrobat Professional.


Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.