My Recently Visited Services
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request Creator access within Panopto Video System for those who have Viewer access. This would include students (who default to Viewer access) and could include new faculty and staff (who may not have yet been given Creator access). If you are requesting Creator access for one or more students, please note why it is needed. If you want all students in a class to have Creator access, you can just note the Canvas Course ID.
Support using Qualtrics is provided directly by Qualtrics. Use this service to request the creation of or changes to a group within Qualtrics.
Request special accounts for individuals that are not faculty, staff, or students.
Computer and peripheral issues not falling into other listed categories.
Assistance with multi-factor authentication apps or service.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request a loaner laptop for the semester or for a repair
Requests for IT-related recommendations or advice.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request administrative rights to a Macintosh or Windows-based computer.
Combine two or more Canvas course sections in the same term into a single course.
Request classroom/meeting space technology and/or training.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
All other applications having to do with teaching and learning.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request a local or network computer be physically set up and/or configured on a computer.