My Recently Visited Services
Some SharePoint sites are reset on a semester or annual basis. Use this option to request the reset of a SharePoint site.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Combine two or more Canvas course sections in the same term into a single course.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Support using Qualtrics is provided directly by Qualtrics. Use this service to request the creation of or changes to a group within Qualtrics.
Wired and wireless connectivity requests and issues.
Information on using MS Teams
Request access to another mailbox, most commonly a departmental shared account.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Request classroom/meeting space technology and/or training.
Request access to Panopto for a Student Therapist working in Psychological Services.
Request access to shared folders on network drives.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Network connectivity requests and issues not falling into the other listed categories.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).