My Recently Visited Services
Request a generic email address to be used for a department, club, committee, or other purpose.
Submit your idea for a business process improvement by entering a ticket here. This suggestion box is specific to the Business Operations Group.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request special accounts for individuals that are not faculty, staff, or students.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Request a local or network computer be physically set up and/or configured on a computer.
Network connectivity requests and issues not falling into the other listed categories.
Digital sign is working but displaying the wrong content. You will need to know the name or location of the digital sign and be able to describe what are are seeing versus what your should be seeing.
Request changes to display names, line buttons, voicemail or other setup-related items.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Assistance with multi-factor authentication apps or service.
Software and Application issues not falling into the other listed categories.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Issues related to classroom and meeting space technology.
Issues with specific web browsers such as Internet Explorer, Google Chrome, Mozilla Firefox or Safari.