My Recently Visited Services
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
All other account and access issues not falling into the listed categories.
Request classroom/meeting space technology and/or training.
Issues with Internet Native Banner (INB) or Self Service Banner (SSB).
Request assistance using a SharePoint site on Xavier University's SharePoint Online.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Issues related to accessing or using the voicemail system.
Issues related to classroom and meeting space technology.
All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.
Software and Application issues not falling into the other listed categories.
Combine two or more Canvas course sections in the same term into a single course.
Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Issues and questions related to the functional use of the Workday platform.