My Recently Visited Services
Request access to shared folders on network drives.
Have IT help you change the way existing software/technologies work.
Requests for IT-related recommendations or advice.
Issues related to classroom and meeting space technology.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Assistance with multi-factor authentication apps or service.
Request changes to display names, line buttons, voicemail or other setup-related items.
Issues with Internet Native Banner (INB) or Self Service Banner (SSB).
Request classroom/meeting space technology and/or training.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Issues and questions related to the functional use of the Workday platform.
Request assistance using a SharePoint site on Xavier University's SharePoint Online.
Some SharePoint sites are reset on a semester or annual basis. Use this option to request the reset of a SharePoint site.
Request changes to an existing SharePoint site on Xavier University's SharePoint Online.
Request a new SharePoint Site on Xavier University's SharePoint Online.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Issues with desktop phones or analog lines (elevator, fax or emergency phones).