My Recently Visited Services
Use this to request assistance if you are having trouble using the Panopto rooms in Elet and Sycamore House after referencing the How to use Panopto for Psychology Students course.
Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.
Issues related to classroom and meeting space technology.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Request a local or network computer be physically set up and/or configured on a computer.
Submit your idea for a business process improvement by entering a ticket here. This suggestion box is specific to the Business Operations Group.
Request access to Panopto for a Student Therapist working in Psychological Services.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Digital Sign that is not working - black screen, cable TV snow, etc. You will need to be able to provide the name or location of the digital sign and to provide a description of what you are seeing, including any error messages.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Request access to shared folders on network drives.
Request special accounts for individuals that are not faculty, staff, or students.
Combine two or more Canvas course sections in the same term into a single course.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Request assistance using a SharePoint site on Xavier University's SharePoint Online.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.