My Recently Visited Services
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Request administrative rights to a Macintosh or Windows-based computer.
Software and Application issues not falling into the other listed categories.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Please provide as much information as possible. Your request will be responded to in the order it was received.
All other account and access issues not falling into the listed categories.
Digital Sign that is not working - black screen, cable TV snow, etc. You will need to be able to provide the name or location of the digital sign and to provide a description of what you are seeing, including any error messages.
Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.
Email and Calendaring issues not falling into the other listed categories.
Issues related to classroom and meeting space technology.
Request access to Panopto for a Student Therapist working in Psychological Services.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Submit your idea for a business process improvement by entering a ticket here. This suggestion box is specific to the Business Operations Group.
Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.
Request restoration of deleted/missing files or folders on network drives.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.