My Recently Visited Services
Issues and requests related to Zoom web conferencing on campus.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Network connectivity requests and issues not falling into the other listed categories.
Combine two or more Canvas course sections in the same term into a single course.
Issues related to accessing or using the voicemail system.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Request access to shared folders on network drives.
Request a loaner laptop for the semester or for a repair
Request classroom/meeting space technology and/or training.
All other applications having to do with teaching and learning (i.e. Atomic Learning).
Issues related to classroom and meeting space technology.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Have IT help you change the way existing software/technologies work.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request a local or network computer be physically set up and/or configured on a computer.
This service is for digital sign managers who would like to see new content made available for a digital sign. Some standard requests are: adding content to or modifying content in existing setups, requesting new drop folders, requesting new RSS feeds and requesting new calendars. Other types of content may be possible, pending further discussions. You will need to describe the content your would like to add/change with as much detail as possible. You may attach a file if that helps.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Request special accounts for individuals that are not faculty, staff, or students.
Issues and requests related to Zoom web conferencing on campus.
Request a new SharePoint Site on Xavier University's SharePoint Online.
Issues related to seeing courses, course design, pedagogical concerns, etc.