My Recently Visited Services

All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.

Request access to shared folders on network drives.

Request classroom/meeting space technology and/or training.

Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.

Combine two or more Canvas course sections in the same term into a single course.

Request a local or network computer be physically set up and/or configured on a computer.

Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.

For all issues regarding Outlook, please submit tickets using "Email and Calendaring".

Request Creator access within Panopto Video System for those who have Viewer access. This would include students (who default to Viewer access) and could include new faculty and staff (who may not have yet been given Creator access). If you are requesting Creator access for one or more students, please note why it is needed.  If you want all students in a class to have Creator access, you can just note the Canvas Course ID.

Request special accounts for individuals that are not faculty, staff, or students.

Some SharePoint sites are reset on a semester or annual basis. Use this option to request the reset of a SharePoint site.

Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.

All other account and access issues not falling into the listed categories.