My Recently Visited Services
Request access to Panopto for a Student Therapist working in Psychological Services.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Issues with Internet Native Banner (INB) or Self Service Banner (SSB).
Wired and wireless connectivity requests and issues.
Request classroom/meeting space technology and/or training.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Support using Qualtrics is provided directly by Qualtrics. Use this service to request the creation of or changes to a group within Qualtrics.
Digital Sign that is not working - black screen, cable TV snow, etc. You will need to be able to provide the name or location of the digital sign and to provide a description of what you are seeing, including any error messages.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Assistance with multi-factor authentication apps or service.
Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).
Issues and questions related to the functional use of the Workday platform.
Request a generic email address to be used for a department, club, committee, or other purpose.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Request a local or network computer be physically set up and/or configured on a computer.
Requests for IT-related recommendations or advice.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Combine two or more Canvas course sections in the same term into a single course.
Please provide as much information as possible. Your request will be responded to in the order it was received.