My Recently Visited Services
Computer and peripheral issues not falling into other listed categories.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Request changes to display names, line buttons, voicemail or other setup-related items.
Request a local or network computer be physically set up and/or configured on a computer.
Digital sign is working but displaying the wrong content. You will need to know the name or location of the digital sign and be able to describe what are are seeing versus what your should be seeing.
Assistance with multi-factor authentication apps or service.
Request access to shared folders on network drives.
Combine two or more Canvas course sections in the same term into a single course.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).
Request access to Panopto for a Student Therapist working in Psychological Services.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.