My Recently Visited Services
Wired and wireless connectivity requests and issues.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Issues with desktop phones or analog lines (elevator, fax or emergency phones).
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Request assistance using a SharePoint site on Xavier University's SharePoint Online.
This service is for digital sign managers who would like to see new content made available for a digital sign. Some standard requests are: adding content to or modifying content in existing setups, requesting new drop folders, requesting new RSS feeds and requesting new calendars. Other types of content may be possible, pending further discussions. You will need to describe the content your would like to add/change with as much detail as possible. You may attach a file if that helps.
Request access to shared folders on network drives.
Request access to another mailbox, most commonly a departmental shared account.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request special accounts for individuals that are not faculty, staff, or students.
Software and Application issues not falling into the other listed categories.
Information on using MS Teams
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.
Issues related to seeing courses, course design, pedagogical concerns, etc.