My Recently Visited Services
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request assistance using a SharePoint site on Xavier University's SharePoint Online.
Requests for IT-related recommendations or advice.
Request changes to display names, line buttons, voicemail or other setup-related items.
All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.
Issues and questions related to the functional use of the Workday platform.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.
Issues with a computer system suspected to be virus-related.
Request restoration of deleted/missing files or folders on network drives.
All other account and access issues not falling into the listed categories.
Software and Application issues not falling into the other listed categories.
Assistance with multi-factor authentication apps or service.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.