My Recently Visited Services
Issues related to accessing or using the voicemail system.
Computer and peripheral issues not falling into other listed categories.
Digital sign is working but displaying the wrong content. You will need to know the name or location of the digital sign and be able to describe what are are seeing versus what your should be seeing.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Wired and wireless connectivity requests and issues.
All other account and access issues not falling into the listed categories.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Please provide as much information as possible. Your request will be responded to in the order it was received.
Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.
Combine two or more Canvas course sections in the same term into a single course.
All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.
Issues with Internet Native Banner (INB) or Self Service Banner (SSB).
Request a loaner laptop for the semester or for a repair
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Request access to shared folders on network drives.