My Recently Visited Services
Combine two or more Canvas course sections in the same term into a single course.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Issues related to classroom and meeting space technology.
Issues with desktop phones or analog lines (elevator, fax or emergency phones).
Request access to shared folders on network drives.
Software and Application issues not falling into the other listed categories.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request changes to an existing SharePoint site on Xavier University's SharePoint Online.
Request restoration of deleted/missing files or folders on network drives.
Information on using MS Teams
Digital sign is working but displaying the wrong content. You will need to know the name or location of the digital sign and be able to describe what are are seeing versus what your should be seeing.
Issues related to accessing or using the voicemail system.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request a local or network computer be physically set up and/or configured on a computer.
Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.
Digital Sign that is not working - black screen, cable TV snow, etc. You will need to be able to provide the name or location of the digital sign and to provide a description of what you are seeing, including any error messages.