My Recently Visited Services

Wired and wireless connectivity requests and issues.

Issues related to seeing courses, course design, pedagogical concerns, etc.

Use this to request assistance if you are having trouble using the Panopto rooms in Elet and Sycamore House after referencing the How to use Panopto for Psychology Students course.

Request assistance using a SharePoint site on Xavier University's SharePoint Online.

Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.

Request a new SharePoint Site on Xavier University's SharePoint Online.

All other account and access issues not falling into the listed categories.

Request copying course content from one Canvas course to another.

All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).

All other applications having to do with teaching and learning.

Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.

Assistance with multi-factor authentication apps or service.

Request a local or network computer be physically set up and/or configured on a computer.

All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.

Requests or issues related to Adobe Reader or Adobe Acrobat Professional.

Request access to shared folders on network drives.

Have IT help you change the way existing software/technologies work.

Request technology setup and services for a new employee - computers, account access, and phone/voicemail.