My Recently Visited Services
Request access to another mailbox, most commonly a departmental shared account.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Use this to request assistance if you are having trouble using the Panopto rooms in Elet and Sycamore House after referencing the How to use Panopto for Psychology Students course.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Assistance with multi-factor authentication apps or service.
Wired and wireless connectivity requests and issues.
Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Network connectivity requests and issues not falling into the other listed categories.
Request administrative rights to a Macintosh or Windows-based computer.
Request special accounts for individuals that are not faculty, staff, or students.
This service is for digital sign managers who would like to see new content made available for a digital sign. Some standard requests are: adding content to or modifying content in existing setups, requesting new drop folders, requesting new RSS feeds and requesting new calendars. Other types of content may be possible, pending further discussions. You will need to describe the content your would like to add/change with as much detail as possible. You may attach a file if that helps.
Information on using MS Teams
Request classroom/meeting space technology and/or training.
Combine two or more Canvas course sections in the same term into a single course.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".