My Recently Visited Services
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Network connectivity requests and issues not falling into the other listed categories.
Request access to shared folders on network drives.
Combine two or more Canvas course sections in the same term into a single course.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Email and Calendaring issues not falling into the other listed categories.
Have IT help you change the way existing software/technologies work.
Request administrative rights to a Macintosh or Windows-based computer.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Request restoration of deleted/missing files or folders on network drives.
Request a generic email address to be used for a department, club, committee, or other purpose.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Request changes to display names, line buttons, voicemail or other setup-related items.
All other account and access issues not falling into the listed categories.
Assistance with multi-factor authentication apps or service.
Software and Application issues not falling into the other listed categories.