My Recently Visited Services
Combine two or more Canvas course sections in the same term into a single course.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Request changes to display names, line buttons, voicemail or other setup-related items.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request access to another mailbox, most commonly a departmental shared account.
Request a local or network computer be physically set up and/or configured on a computer.
Request administrative rights to a Macintosh or Windows-based computer.
Request Creator access within Panopto Video System for those who have Viewer access. This would include students (who default to Viewer access) and could include new faculty and staff (who may not have yet been given Creator access). If you are requesting Creator access for one or more students, please note why it is needed. If you want all students in a class to have Creator access, you can just note the Canvas Course ID.
All other account and access issues not falling into the listed categories.
Assistance with multi-factor authentication apps or service.
Software and Application issues not falling into the other listed categories.
Request restoration of deleted/missing files or folders on network drives.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
All other applications having to do with teaching and learning.
Information on using MS Teams
Digital Sign that is not working - black screen, cable TV snow, etc. You will need to be able to provide the name or location of the digital sign and to provide a description of what you are seeing, including any error messages.