My Recently Visited Services

Software and Application issues not falling into the other listed categories.

Issues with a computer system suspected to be virus-related.

Forgotten Xavier password or locked out account issues.

Information on using MS Teams

Reporting Services Requests

Assistance with multi-factor authentication apps or service.

Support using Qualtrics is provided directly by Qualtrics. Use this service to request the creation of or changes to a group within Qualtrics.

Request technology setup and services for a new employee - computers, account access, and phone/voicemail.

Request access to another mailbox, most commonly a departmental shared account.

All other applications having to do with teaching and learning.

Computer and peripheral issues not falling into other listed categories.

Request a change to the Data Warehouse.

Issues related to seeing courses, course design, pedagogical concerns, etc.

Submit your idea for a business process improvement by entering a ticket here. This suggestion box is specific to the Business Operations Group.

Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).

Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.

For all issues regarding Outlook, please submit tickets using "Email and Calendaring".

All other account and access issues not falling into the listed categories.