My Recently Visited Services

Request a generic email address to be used for a department, club, committee, or other purpose.

Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.

Issues related to accessing or using the voicemail system.

Submit a form for an IR Survey

Issues related to classroom and meeting space technology.

Combine two or more Canvas course sections in the same term into a single course.

Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.

For all issues regarding Outlook, please submit tickets using "Email and Calendaring".

Request a loaner laptop for the semester or for a repair

Issues with a computer system suspected to be virus-related.

Request assistance using a SharePoint site on Xavier University's SharePoint Online.

Requests or issues related to Adobe Reader or Adobe Acrobat Professional.

Request changes to display names, line buttons, voicemail or other setup-related items.

Information on using MS Teams

Reporting Services Requests

Please provide as much information as possible. Your request will be responded to in the order it was received.

This is a request outside of the Workday Accounts Payable system.

Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.

Request access to another mailbox, most commonly a departmental shared account.

All other applications having to do with teaching and learning.

Requests and issues involving email/calendaring within Office 365 or the Outlook client.