My Recently Visited Services
Request administrative rights to a Macintosh or Windows-based computer.
Software and Application issues not falling into the other listed categories.
Request administrative rights to a Macintosh or Windows-based computer.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Network connectivity requests and issues not falling into the other listed categories.
Use this to request assistance if you are having trouble using the Panopto rooms in Elet and Sycamore House after referencing the How to use Panopto for Psychology Students course.
Email and Calendaring issues not falling into the other listed categories.
Request access to Panopto for a Student Therapist working in Psychological Services.
Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.
Wired and wireless connectivity requests and issues.
All other applications having to do with teaching and learning.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Request classroom/meeting space technology and/or training.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Computer and peripheral issues not falling into other listed categories.
Request access to another mailbox, most commonly a departmental shared account.
Assistance with multi-factor authentication apps or service.
Issues and questions related to the functional use of the Workday platform.