My Recently Visited Services

Issues with a computer system suspected to be virus-related.


Wired and wireless connectivity requests and issues.


Computer and peripheral issues not falling into other listed categories.


Requests or issues related to Adobe Sign.


Issues and questions related to the functional use of the Workday platform.


Forgotten Xavier password or locked out account issues.


Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.


Issues with specific web browsers such as Internet Explorer, Google Chrome, Mozilla Firefox or Safari.


Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.


Have IT help you change the way existing software/technologies work.


Use this to request assistance if you are having trouble using the Panopto rooms in Elet and Sycamore House after referencing the How to use Panopto for Psychology Students course.


Requests related to Tableau


All other applications having to do with teaching and learning.


Reporting Services Requests


Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.

For all issues regarding Outlook, please submit tickets using "Email and Calendaring".


Combine two or more Canvas course sections in the same term into a single course.


Request technology setup and services for a new employee - computers, account access, and phone/voicemail.


Please provide as much information as possible. Your request will be responded to in the order it was received.


Request a local or network computer be physically set up and/or configured on a computer.