My Recently Visited Services
Combine two or more Canvas course sections in the same term into a single course.
Request Creator access within Panopto Video System for those who have Viewer access. This would include students (who default to Viewer access) and could include new faculty and staff (who may not have yet been given Creator access). If you are requesting Creator access for one or more students, please note why it is needed. If you want all students in a class to have Creator access, you can just note the Canvas Course ID.
All other applications having to do with teaching and learning.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Some SharePoint sites are reset on a semester or annual basis. Use this option to request the reset of a SharePoint site.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request changes to an existing SharePoint site on Xavier University's SharePoint Online.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Issues and questions related to the functional use of the Workday platform.
Request classroom/meeting space technology and/or training.
Network connectivity requests and issues not falling into the other listed categories.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Request a local or network computer be physically set up and/or configured on a computer.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.