My Recently Visited Services
Please provide as much information as possible. Your request will be responded to in the order it was received.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
All other applications having to do with teaching and learning.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.
Request access to shared folders on network drives.
Request a local or network computer be physically set up and/or configured on a computer.
Combine two or more Canvas course sections in the same term into a single course.
Issues related to accessing or using the voicemail system.
Request assistance using a SharePoint site on Xavier University's SharePoint Online.
Request a new SharePoint Site on Xavier University's SharePoint Online.
Request a generic email address to be used for a department, club, committee, or other purpose.
Software and Application issues not falling into the other listed categories.
Assistance with multi-factor authentication apps or service.
Request a loaner laptop for the semester or for a repair
Submit your idea for a business process improvement by entering a ticket here. This suggestion box is specific to the Business Operations Group.
Computer and peripheral issues not falling into other listed categories.
Issues with Internet Native Banner (INB) or Self Service Banner (SSB).
Issues related to seeing courses, course design, pedagogical concerns, etc.