My Recently Visited Services

Please provide as much information as possible. Your request will be responded to in the order it was received.


Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.


Computer and peripheral issues not falling into other listed categories.


Request a local or network computer be physically set up and/or configured on a computer.


Request technology setup and services for a new employee - computers, account access, and phone/voicemail.


Forgotten Xavier password or locked out account issues.


Have IT help you change the way existing software/technologies work.


Request administrative rights to a Macintosh or Windows-based computer.


Assistance with multi-factor authentication apps or service.


Issues related to seeing courses, course design, pedagogical concerns, etc.


Hub

Issues related to the use of the Employee or Student Hub.


Request changes to display names, line buttons, voicemail or other setup-related items.


Software and Application issues not falling into the other listed categories.


Submit your idea for a business process improvement by entering a ticket here. This suggestion box is specific to the Business Operations Group.


Request special accounts for individuals that are not faculty, staff, or students.


Requests or issues related to Adobe Sign.


Request access to shared folders on network drives.


Requests or issues related to Adobe Reader or Adobe Acrobat Professional.


Requests and issues involving email/calendaring within Office 365 or the Outlook client.


Request copying course content from one Canvas course to another.


Combine two or more Canvas course sections in the same term into a single course.


Requests related to Tableau


Reporting Services Requests


Request technology setup and services for a new employee - computers, account access, and phone/voicemail.


Use this to request assistance if you are having trouble using the Panopto rooms in Elet and Sycamore House after referencing the How to use Panopto for Psychology Students course.