My Recently Visited Services

Request changes to an existing SharePoint site on Xavier University's SharePoint Online.


Have IT help you change the way existing software/technologies work.


Issues with Internet Native Banner (INB) or Self Service Banner (SSB).


Requests or issues related to Adobe Reader or Adobe Acrobat Professional.


Requests and issues involving email/calendaring within Office 365 or the Outlook client.


All other account and access issues not falling into the listed categories.


Combine two or more Canvas course sections in the same term into a single course.


All other applications having to do with teaching and learning.


Hub

Issues related to the use of the Employee or Student Hub.


Please provide as much information as possible. Your request will be responded to in the order it was received.


Request access to Panopto for a Student Therapist working in Psychological Services.


Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.


Request technology setup and services for a new employee - computers, account access, and phone/voicemail.


Computer and peripheral issues not falling into other listed categories.


Request technology setup and services for a new employee - computers, account access, and phone/voicemail.


Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.


Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).


Issues with desktop phones or analog lines (elevator, fax or emergency phones).


Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.


Issues with a computer system suspected to be virus-related.


Assistance with multi-factor authentication apps or service.