My Recently Visited Services
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Assistance with multi-factor authentication apps or service.
Combine two or more Canvas course sections in the same term into a single course.
Request classroom/meeting space technology and/or training.
Issues and questions related to the functional use of the Workday platform.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Request a loaner laptop for the semester or for a repair
Request changes to an existing SharePoint site on Xavier University's SharePoint Online.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Issues with specific web browsers such as Internet Explorer, Google Chrome, Mozilla Firefox or Safari.
Issues with a computer system suspected to be virus-related.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request administrative rights to a Macintosh or Windows-based computer.
Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).
Request Creator access within Panopto Video System for those who have Viewer access. This would include students (who default to Viewer access) and could include new faculty and staff (who may not have yet been given Creator access). If you are requesting Creator access for one or more students, please note why it is needed. If you want all students in a class to have Creator access, you can just note the Canvas Course ID.