My Recently Visited Services
Request administrative rights to a Macintosh or Windows-based computer.
Request a local or network computer be physically set up and/or configured on a computer.
Request restoration of deleted/missing files or folders on network drives.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Support using Qualtrics is provided directly by Qualtrics. Use this service to request the creation of or changes to a group within Qualtrics.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Request administrative rights to a Macintosh or Windows-based computer.
Request a new SharePoint Site on Xavier University's SharePoint Online.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Combine two or more Canvas course sections in the same term into a single course.
Request changes to display names, line buttons, voicemail or other setup-related items.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Issues related to classroom and meeting space technology.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Issues with a computer system suspected to be virus-related.