My Recently Visited Services
Assistance with multi-factor authentication apps or service.
Request changes to an existing SharePoint site on Xavier University's SharePoint Online.
Request a new SharePoint Site on Xavier University's SharePoint Online.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Have IT help you change the way existing software/technologies work.
Combine two or more Canvas course sections in the same term into a single course.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request a local or network computer be physically set up and/or configured on a computer.
Issues with Internet Native Banner (INB) or Self Service Banner (SSB).
Information on using MS Teams
Computer and peripheral issues not falling into other listed categories.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request access to shared folders on network drives.
Request special accounts for individuals that are not faculty, staff, or students.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Request a loaner laptop for the semester or for a repair