My Recently Visited Services

Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.

Issues with desktop phones or analog lines (elevator, fax or emergency phones).

All other account and access issues not falling into the listed categories.

Request access to Panopto for a Student Therapist working in Psychological Services.

Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.

Requests or issues related to Adobe Reader or Adobe Acrobat Professional.

Have IT help you change the way existing software/technologies work.

Wired and wireless connectivity requests and issues.

Combine two or more Canvas course sections in the same term into a single course.

Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.

For all issues regarding Outlook, please submit tickets using "Email and Calendaring".

Issues related to seeing courses, course design, pedagogical concerns, etc.

Email and Calendaring issues not falling into the other listed categories.

Request copying course content from one Canvas course to another.

Issues related to classroom and meeting space technology.

Forgotten Xavier password or locked out account issues.

Request access to shared folders on network drives.

Request a loaner laptop for the semester or for a repair

Support using Qualtrics is provided directly by Qualtrics. Use this service to request the creation of or changes to a group within Qualtrics.

Request changes to an existing SharePoint site on Xavier University's SharePoint Online.

Reporting Services Requests

Request technology setup and services for a new employee - computers, account access, and phone/voicemail.

Request a local or network computer be physically set up and/or configured on a computer.