My Recently Visited Services
Request Creator access within Panopto Video System for those who have Viewer access. This would include students (who default to Viewer access) and could include new faculty and staff (who may not have yet been given Creator access). If you are requesting Creator access for one or more students, please note why it is needed. If you want all students in a class to have Creator access, you can just note the Canvas Course ID.
Request classroom/meeting space technology and/or training.
Issues with Internet Native Banner (INB) or Self Service Banner (SSB).
Request special accounts for individuals that are not faculty, staff, or students.
Assistance with multi-factor authentication apps or service.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Wired and wireless connectivity requests and issues.
Request a generic email address to be used for a department, club, committee, or other purpose.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Request changes to display names, line buttons, voicemail or other setup-related items.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Issues related to seeing courses, course design, pedagogical concerns, etc.
Request changes to an existing SharePoint site on Xavier University's SharePoint Online.
Request a new SharePoint Site on Xavier University's SharePoint Online.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Computer and peripheral issues not falling into other listed categories.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.