My Recently Visited Services
Issues with desktop phones or analog lines (elevator, fax or emergency phones).
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Request access to Panopto for a Student Therapist working in Psychological Services.
Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Issues related to accessing or using the voicemail system.
Email and Calendaring issues not falling into the other listed categories.
Request classroom/meeting space technology and/or training.
Request a local or network computer be physically set up and/or configured on a computer.
Request administrative rights to a Macintosh or Windows-based computer.
Combine two or more Canvas course sections in the same term into a single course.
Issues with Internet Native Banner (INB) or Self Service Banner (SSB).
Issues related to classroom and meeting space technology.
Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.
Request changes to display names, line buttons, voicemail or other setup-related items.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Request special accounts for individuals that are not faculty, staff, or students.
Request a new SharePoint Site on Xavier University's SharePoint Online.
Digital Sign that is not working - black screen, cable TV snow, etc. You will need to be able to provide the name or location of the digital sign and to provide a description of what you are seeing, including any error messages.