My Recently Visited Services
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Issues with specific web browsers such as Internet Explorer, Google Chrome, Mozilla Firefox or Safari.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Email and Calendaring issues not falling into the other listed categories.
Some SharePoint sites are reset on a semester or annual basis. Use this option to request the reset of a SharePoint site.
Have IT help you change the way existing software/technologies work.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Combine two or more Canvas course sections in the same term into a single course.
Request special accounts for individuals that are not faculty, staff, or students.
Request changes to display names, line buttons, voicemail or other setup-related items.
Computer and peripheral issues not falling into other listed categories.
Request a loaner laptop for the semester or for a repair
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Digital Sign that is not working - black screen, cable TV snow, etc. You will need to be able to provide the name or location of the digital sign and to provide a description of what you are seeing, including any error messages.
All other account and access issues not falling into the listed categories.
Use this to request assistance if you are having trouble using the VidGrid rooms in Elet and Sycamore House after referencing the VidGrid for Psychology Students course.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Support using Qualtrics is provided directly by Qualtrics. Use this service to request the creation of or changes to a group within Qualtrics.
Issues with a computer system suspected to be virus-related.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Software and Application issues not falling into the other listed categories.