My Recently Visited Services
Request special accounts for individuals that are not faculty, staff, or students.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Email and Calendaring issues not falling into the other listed categories.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Request administrative rights to a Macintosh or Windows-based computer.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
All other applications having to do with teaching and learning.
Request access to shared folders on network drives.
Wired and wireless connectivity requests and issues.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
All other account and access issues not falling into the listed categories.
Combine two or more Canvas course sections in the same term into a single course.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Assistance with multi-factor authentication apps or service.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Network connectivity requests and issues not falling into the other listed categories.
Software and Application issues not falling into the other listed categories.
Request restoration of deleted/missing files or folders on network drives.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Have IT help you change the way existing software/technologies work.
Request a new SharePoint Site on Xavier University's SharePoint Online.