My Recently Visited Services
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
This service is for digital sign managers who would like to see new content made available for a digital sign. Some standard requests are: adding content to or modifying content in existing setups, requesting new drop folders, requesting new RSS feeds and requesting new calendars. Other types of content may be possible, pending further discussions. You will need to describe the content your would like to add/change with as much detail as possible. You may attach a file if that helps.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request administrative rights to a Macintosh or Windows-based computer.
Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.
Wired and wireless connectivity requests and issues.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Issues and requests related to web (Zoom) and audio (Conference Now) conferencing.
Request administrative rights to a Macintosh or Windows-based computer.
Request access to Panopto for a Student Therapist working in Psychological Services.
Request Creator access within Panopto Video System for those who have Viewer access. This would include students (who default to Viewer access) and could include new faculty and staff (who may not have yet been given Creator access). If you are requesting Creator access for one or more students, please note why it is needed. If you want all students in a class to have Creator access, you can just note the Canvas Course ID.
Have IT help you change the way existing software/technologies work.
Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).
Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.