My Recently Visited Services
Combine two or more Canvas course sections in the same term into a single course.
Computer and peripheral issues not falling into other listed categories.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Issues with specific web browsers such as Internet Explorer, Google Chrome, Mozilla Firefox or Safari.
Have IT help you change the way existing software/technologies work.
Network connectivity requests and issues not falling into the other listed categories.
Request classroom/meeting space technology and/or training.
Request access to Panopto for a Student Therapist working in Psychological Services.
Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Software and Application issues not falling into the other listed categories.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request a loaner laptop for the semester or for a repair
Request a generic email address to be used for a department, club, committee, or other purpose.