Forgotten Xavier password or locked out account issues.
Assistance with multi-factor authentication apps or service.
Request access to shared folders on network drives.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request restoration of deleted/missing files or folders on network drives.
Request special accounts for individuals that are not faculty, staff, or students.
Request administrative rights to a Macintosh or Windows-based computer.
Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).
All other account and access issues not falling into the listed categories.