Zoom Frequently Asked Questions and Troubleshooting

This article outlines common Zoom questions or issues by topic.

Download and installation

• Where is the Mac app?
• Where is the PC app?
• What is the Zoom Launcher Plugin?

Meeting Scheduling

• About Personal Meeting ID (PMI) and Personal Vanity URL (PVU)
• Scheduling a meeting using a Personal Meeting ID (PMI)
• How can I create and send meeting invitations?

Audio

• How do I test my computer audio?
• Fixing audio echo or feedback issues

Video

• How do I test my video?
• My video/camera isn't working.

Screen Sharing

• The Screen Share button is missing from my Zoom window.