Accessing a Shared Mailbox Using Outlook 2011 for Mac

  1. In Outlook 2011 for Mac, select the Tools drop down menu and then Accounts.
  2. In the window that appears, select your Exchange account and click the Advanced... button.

  3. Click the Delegate tab. In the section named Users I am a delegate for, click the Add button.
  4. Select the desired user from the search result list that appears and click Find window will appear. Type in the name of the shared mailbox in the text box and click the Select User button.
  5. In this example, we are connecting to the shared mailbox named synergy:

  6. Click OK again to close the accounts window. After a period of time that shared mailbox will appear as a folder in the View list on the left side.


Article ID: 82
Tue 6/2/15 3:45 PM
Wed 2/21/18 10:15 PM