Accessing SpectrumU Streaming Service

 In this article:

What is SpectrumU?

SpectrumU TV is a video streaming service that delivers live TV with news, sports and entertainment in addition to on-demand television shows and movies to iOS and Android mobile devices, tablets, laptops, desktops and Roku devices over an existing campus network.

Supported Devices

  • Android: Android 5.0 and above
  • iOS : iOS 12 and above
  • Kindle: Fire and HDX, except for 1st generation devices
  • Mac: latest version of Chrome, Firefox, Safari or Microsoft Edge
  • PC: latest version of Chrome, Firefox, Safari or Microsoft Edge
  • Roku: all Roku devices except for first-generation versions

Accessing SpectrumU

SpectrumU can be accessed by the following methods:

  • WWW: Browse to https://watch.spectrum.net/  and click on University student? Sign into SpectrumU
  • Mobile devices: Download and run the SpectrumU app from your device's app store.

Troubleshooting/tips

Login Prompts

No login is required. If you are prompted for a login, one of the following applies:

  • You are accessing SpectrumU from a non-Xavier network. In order to load, the device must be connected to xavierwireless or xmisc.

  • You are using the wrong app. The Spectrum TV app also offered in appstores (Xbox, etc)  is separate from SpectrumU.

  • You are using an unsupported platform. Consult the above list before attempting to connect a device. 

SpectrumU freezes or loads slowly

Here are some steps you can take to resolve this issue:

  • Is your internet connection working properly? Check other websites that display video to see whether you’re experiencing the same issue across the internet. If so, try some troubleshooting steps.
  • If you’re using the Spectrum TV app, have you updated to the newest version? Have you installed all updates for your device’s operating system?
  • Try restarting or turning off your device and waiting 60 seconds before turning it back on.
  • If you’re using the Spectrum TV app and turning off your device didn’t help, uninstall and reinstall the app.

 

Details

Article ID: 571
Created
Sat 8/17/19 9:50 AM
Modified
Fri 9/10/21 4:24 PM

Files (1)

pdf

Spectrum Cable Lineup.pdf

8/17/2019 10:00:13 AM