Accessing SpectrumU Streaming Service

 In this article:

What is SpectrumU?

SpectrumU TV is a video streaming service that delivers live TV with news, sports and entertainment in addition to on-demand television shows and movies to iOS and Android mobile devices, tablets, laptops, desktops and Roku devices over an existing campus network.

Supported Devices

  • Android: Android 5.0 and above
  • iOS : iOS 12 and above
  • Kindle: Fire and HDX, except for 1st generation devices
  • Mac: latest version of Chrome, Firefox, Safari or Microsoft Edge
  • PC: latest version of Chrome, Firefox, Safari or Microsoft Edge

Accessing SpectrumU

SpectrumU can be accessed by the following methods:

  • WWW: Browse to https://watch.spectrum.net/  and click on University student? Sign into SpectrumU. 
  • Mobile devices: Visit the Apple App Store®, Google Play® or Amazon Appstore to download SpectrumU® (TIP:To avoid finding the separate SpectrumTV app, search for “SpectrumU,” not just “Spectrum”)
  • To access via Roku® devices, select Spectrum TV from the Roku Channel Store

Troubleshooting/tips

Login Prompts

No login is required. If you are prompted for a login, one of the following applies:

  • You are accessing SpectrumU from a non-Xavier network. In order to load, the device must be connected to xavierwireless or xmisc.

  • You are using the wrong app. The Spectrum TV app also offered in appstores (Xbox, etc)  is separate from SpectrumU.

  • You are using an unsupported platform. Consult the above list before attempting to connect a device. 

SpectrumU freezes or loads slowly

Here are some steps you can take to resolve this issue:

  • Is your internet connection working properly? Check other websites that display video to see whether you’re experiencing the same issue across the internet. If so, try some troubleshooting steps.
  • If you’re using the Spectrum TV app, have you updated to the newest version? Have you installed all updates for your device’s operating system?
  • Try restarting or turning off your device and waiting 60 seconds before turning it back on.
  • If you’re using the Spectrum TV app and turning off your device didn’t help, uninstall and reinstall the app.

 

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