Titanium Desktop Shortcut Stopped Working

Tags titanium

Issue

The desktop shortcut for Titanium has abruptly stopped working. 

Cause

Assuming appropriate rights to Titanium already exist, it is possible the shortcut being used is invalid. Effective 7/16/21, the server address for Titanium has changed. Existing shortcuts, if not changed to reflect the new server's address, will be broken as a result.

Resolution

To resolve this issue:

  1. Locate the existing Titanium desktop shortcut:


     
  2. Right-click on the icon and choose Properties from the menu.
  3. Locate the Target field:


     
  4. Change the Target from \\xvitanium\TitaniumPsych\Ti10.exe to \\xvtitanium\TitaniumShare\Ti10.exe:


     
  5. Click OK.

If the shortcut doesn't exist to begin with, you can create a fresh one by right-clicking your desktop and choosing New >> Desktop Shortcut from the menu. When prompted by the setup wizard, enter the pathname \\xvtitanium\TitaniumShare\Ti10.exe.
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Details

Article ID: 649
Created
Tue 7/6/21 1:32 PM
Modified
Thu 7/15/21 3:29 PM