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Licensing errors with Xavier-issued equipment are usually caused from extended off-campus use. Reconnecting to the Xavier network will allow the needed licensing verification to occur.
While using Lockdown Browser on a Lenovo 11e (the typical Xavier student loaner laptop model), the integrated camera (webcam) may unexpectedly quit or be undetected by Lockdown Browser. This can be prevented or fixed by changing the camera's driver.
What to do if an employee laptop is either lost or stolen.
Lenovo laptop chargers are covered by a 1-year warranty against defects.
A Xavier laptop will not recognize a changed account password until it is brought back on-campus.