"This app has been blocked by your system administrator" when installing software

Tags windows

Issue

While installing a program, you receive an error dialog similar to this:

   Uploaded Image (Thumbnail)

Cause

This error is in fact a legitimate protection Xavier has implemented against malware installation.  This policy prevents installers from unzipping files directly to the AppData folder, a common malware target.

Resolution

If you are getting this error while trying to install a legitimate program, you can use 7zip to extract the installer's individual files to a separate folder outside of AppData, then run the installer from within the extracted folder:
  1. Right-click on the software installer.
     
  2. Choose 7-Zip >> Extract to "<folder name goes here>" As an example:



     
  3. Open the extracted folder. Inside, there should be an installer (usually a .msi or .exe file) among the files listed.
     
  4. Run the setup or installer within the extracted folder, and the process should complete without further errors.
100% helpful - 1 review

Details

Article ID: 53
Created
Tue 6/2/15 3:18 PM
Modified
Tue 11/7/23 4:01 PM

Related Services / Offerings (1)

Local Admin Access Request
Request administrative rights to a Macintosh or Windows-based computer.