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Licensing errors with Xavier-issued equipment are usually caused from extended off-campus use. Reconnecting to the Xavier network will allow the needed licensing verification to occur.
Manually creating the xavierwireless profile in Windows
Certain versions of Windows come with "S mode" which prevents running apps from outside the Microsoft Windows App Store. Turning off S Mode will allow the installer to run.
A Xavier laptop will not recognize a changed account password until it is brought back on-campus.