"Windows License About to Expire" Error on Xavier-issued Laptop


A Xavier-issued laptop displays a warning that the license for Windows (or Office) is about to expire.


The license used for Windows-based, Xavier-issued laptops requires periodic check-in with Microsoft licensing servers. If a laptop remains off campus for an extended period and misses these check-ins, the licensing server will not be contacted, resulting in the warning message seen.


To resolve this issue, you have two choices to re-establish communication with the licensing server:

  • Bring the computer back on campus, and connect to either an ethernet port or to xavierwireless.
  • From off-campus, connect to the Global Protect VPN.

Remaining connected to the Xavier network for at least 60 minutes should re-establish a connection with t

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Article ID: 613
Thu 8/27/20 9:38 AM
Mon 5/6/24 1:38 PM