Changing Your Voicemail Greeting

Tags voicemail

To change your greeting, follow these steps:

  1. Dial 4321 or press the Messages button on your Cisco office phone. If you are off-campus, dial (513)-745-4321 instead.
  2. Enter your voicemail PIN followed by #. If you are off-campus, press *, enter your 4-digit phone number, and then the PIN when prompted.
  3. Press 4 to enter the setup options:
    • Press 1 to change your Main Greeting.
    • Press 2 to Change your Alternate Greeting (used for special messages.  This allows you to switch back to your standard greeting without having to re-record it)
      1. Press 1 to Set an End Date and Time (after the end date, your voicemail will automatically switch back to using the standard greeting), or
      2. Press # to leave the Alternate Greeting on indefinitely (you will need to manually switch back to the standard greeting, or re-record another alternate greeting later)
  4. Press * to exit (you may have to enter * more than once), or you can hang-up the phone.
To turn off your alternate greeting, you follow a similar process:
  1. Press 4 for setup options.
  2. Press 1 to change your greeting.
  3. Press 2 to Turn off your Alternate Greeting.
  4. Your change will be saved and you can hang-up the phone.
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Article ID: 50
Tue 6/2/15 3:15 PM
Tue 8/9/16 9:08 AM