Error "could not identify oauth state parameter" when connecting Zoom to Canvas

Tags canvas zoom

Issue

When trying to authorize Zoom via Canvas, the following error appears:

"Sorry.........could not identify oauth state parameter (4700)"

Cause

This error occurs when the user has not signed into Xavier Zoom at least once already, thus Canvas cannot find a corresponding Zoom account on its end.

Resolution

To resolve this issue, log in to Xavier Zoom:

  1. Log in to Zoom at https://xavier.zoom.us using your Xavier credentials.
  2. Your Zoom account will be created upon successful login.

If the error persists after the above steps, please try using a different browser. Firefox seems less prone to caching the error message.

Details

Article ID: 588
Created
Fri 3/13/20 10:16 AM
Modified
Wed 8/12/20 10:58 AM