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Using Respondus Lockdown or Respondus Monitor in Canvas
LockDown Browser is a custom browser that locks down the testing environment in order to prevent cheating. Monitor is used to proctor exams via webcam.
"An error occurred" browser message appears when accessing Canvas
This error is typically caused by using an outdated link or bookmark to Canvas.
Canvas Course Incorrectly Named
Course titles in Canvas are sourced by data contained in Banner. Contact the Registrar to request changes or edits.
Issues Using Safari with Canvas Embedded Content
Newer versions of Safari have heightened security which can cause issues. Alternate browsers are recommended.
Using TurnItIn LTI with Canvas
Turnitin is plagiarism prevention software that is used in Canvas assignments. This article describes how to use the LTI.
Submitting Grades
Grades are submitted via web-enabled Banner.
Merging Multiple Course Sections in Canvas
Merging of Canvas courses can be performed by IT staff by filing a request.
Supported Browsers in Canvas
Canvas runs on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser.
Canvas Assignments Cannot be Viewed by Students
Canvas assignments will not be viewable by students unless published.
Canvas Course Cannot be Viewed by Students
An unviewable Canvas course has numerous registration and publishing-related causes.
Faculty Assistance for Canvas Issues
This article explains options for Canvas assistance.
Creating or Modifying a Canvas Course
Canvas course copies or merges can be requested via the Service Catalog.