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This error occurs when the user has not previously logged into Xavier Zoom. A Zoom account is created on initial login to
This error is typically caused by using an outdated link or bookmark to Canvas.
An unviewable Canvas course has numerous registration and publishing-related causes.
Course titles in Canvas are sourced by data contained in Banner. Contact the Registrar to request changes or edits.
This article explains options for Canvas assistance.
LockDown Browser is a custom browser that locks down the testing environment in order to prevent cheating. Monitor is used to proctor exams via webcam.
Canvas assignments will not be viewable by students unless published.
Turnitin is plagiarism prevention software that is used in Canvas assignments. This article describes how to use the LTI.
Canvas runs on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser.
Grades are submitted via web-enabled Banner.
Merging of Canvas courses can be performed by IT staff by filing a request.
Newer versions of Safari have heightened security which can cause issues. Alternate browsers are recommended.
Canvas course copies or merges can be requested via the Service Catalog.