Zoom Outlook Plugin for Mac Stops Working

Issue

Zoom Outlook Plugin was previously installed succesfully on a Mac running Outlook 2016/2019. The functionality of the plugin is no longer available and it seems to have disappeared from the app's calendar window entirely.

Cause

Microsoft is discontinuing all support for injection-based Outlook plugins (including Zoom's) effective with their May 2021 software update. Microsoft has a support article with additional details.

Resolution

To resolve this issue, uninstall the plugin and install Zoom's newer add-in instead:

  1. Quit Outlook.
  2. Uninstall the Outlook plugin by opening Finder, click on Applications,  open the ZoomOutlookPlugin folderand run the Uninstall application.
  3. Install the Zoom for Outlook add-in
  4. Re-open Outlook.

For more information on using Zoom for Outlook add-in, consult the "Related Articles" section on the right.

Details

Article ID: 632
Created
Wed 3/17/21 3:22 PM
Modified
Wed 3/17/21 3:22 PM