Duo Issues

Service Description

To improve our security, Xavier University is using Duo as a multi-factor authentication solution for employee off-campus access to Office 365 (i.e. Outlook Web, Sharepoint, etc) and the VPN.

Multi-factor authentication provides an extra layer of security, by requiring extra information or a physical device, in addition to your password. This protects your credentials from off-campus attacks that exploit stolen user names and passwords, as your attacker doesn’t have the additional login factor Duo uses a mobile app that will simply prompt you to confirm your login request. You can also use in-app passcodes, phone call notifications, or hardware tokens as alternatives.

For more information about Duo, please consult our Knowledge Base articles listed in the "Related Articles" section of this page.