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Returns/Damaged Items
the line item in XavierBuy until after the issue has been resolved. Procurement may provide further instructions for XavierBuy after you have contacted the supplier.
To submit a question, click on 'Request Service' to the right.
Requesting Technology for New Employees
Requests for new employee technology (ie, computer, voice mail, network drive access, etc) can be facilitated by submitting the following online request form.
Gift Cards
outside the University.
Gift Card Policy
To submit a question, click on 'Request Service' to the right.
New Expense Module User and Training
for training by clicking on the following link: Expense Module Training Sign Ups
Training Dates and Sign Up's can be found under the 'For Xavier Employee' section of the Central Procurement and Accounts Payable website.
To submit a question, click on 'Request Service' to the right.
Printing to a Public Printer from a Personal Device
Browse to https://print.xavier.edu.
Login with your Xavier credentials.
Click on Web Print >> Submit a Job.
Check an appropriate printer and pagination, then click Print
Network Drive/Share Issues
currently have rights to, please submit a Network Drive/Share Request form instead.
Audience
Faculty, staff and students.
Local Admin Access Request
This form can be used to request local administrator rights on a Xavier-owned computer. This request should be submitted if you are currently unable to install software or perform other admin-level tasks on a Xavier-owned computer.
Reporting Services
existing report
NOTE: Access changes/requests must be submitted via the AARF form (https://myxavier.sharepoint.com/sites/aarfs).
Changing a Voicemail Password
The following instructions presume the PIN is already known, and is merely being changed. If the PIN has been forgotten, please submit a ticket.
On Campus
Dial 4321 or press the envelope
Connecting Computers, Tablets and Phones to Xavier Wireless
W2 JoinNow app. Open the app once installed.
Enter and submit your Xavier credentials when prompted by the app.
You will see a dialog indicating you have successfully connected to xavierwireless
Local Admin Access Request
submitted if you are currently unable perform administrative functions necessary for your job, such as installing additional printers or non-standard software packages.
Getting Help
Contact the Xavier Helpdesk at 745-4357 or helpdesk@xavier.edu.
Xmisc Network Request
Effective Summer 2019, Xmisc device registration is no longer required! Instead, simply use the pre-share key noted below. You only need to submit this request form if this pre-share key refuses to
Card Account Changes
processed. A confirmation email will be sent once processed
Click the "Exceptions Request" button to submit an approved purchase exception.
Canvas Course Merge Request
, you must submit your request before publishing each course and adding content.
Keep the following in mind when merging courses:
Requested merges will be completed within THREE WORKING DAYS
Change Request
prioritization and resource assignment
For project status, browse to "Ticket Requests" along the top bar of the Services tab in TeamDynamix.
Any changes that impact Banner must be submitted by the Data Custodian of the Banner module impacted.