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Software and Applications

University software (Microsoft, Browsers, etc.) and applications (Banner, Sharepoint/Nexus, Hub, etc.)

Categories (1)

SharePoint

SharePoint site requests

Services (8)

Adobe Acrobat Reader/Professional

Requests or issues related to Adobe Reader or Adobe Acrobat Professional.

Banner Issues

Issues with Internet Native Banner (INB) or Self Service Banner (SSB).

Hub

Issues related to the use of the Employee or Student Hub.

Microsoft Office

Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.

For all issues regarding Outlook, please submit tickets using "Email and Calendaring".

Qualtrics

Support using Qualtrics is provided directly by Qualtrics. Use this service to request the creation of or changes to a group within Qualtrics.

Web Browsers

Issues with specific web browsers such as Internet Explorer, Google Chrome, Mozilla Firefox or Safari.

Virus Issues

Issues with a computer system suspected to be virus-related.

Other Software and Issues

Software and Application issues not falling into the other listed categories.