My Recently Visited Services
Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Assistance with multi-factor authentication apps or service.
Wired and wireless connectivity requests and issues.
Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).
Please provide as much information as possible. Your request will be responded to in the order it was received.
Have IT help you change the way existing software/technologies work.
Request changes to an existing SharePoint site on Xavier University's SharePoint Online.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Combine two or more Canvas course sections in the same term into a single course.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Computer and peripheral issues not falling into other listed categories.
Request a local or network computer be physically set up and/or configured on a computer.
All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
All other applications having to do with teaching and learning.
Issues related to accessing or using the voicemail system.
This service is for digital sign managers who would like to see new content made available for a digital sign. Some standard requests are: adding content to or modifying content in existing setups, requesting new drop folders, requesting new RSS feeds and requesting new calendars. Other types of content may be possible, pending further discussions. You will need to describe the content your would like to add/change with as much detail as possible. You may attach a file if that helps.
Digital sign is working but displaying the wrong content. You will need to know the name or location of the digital sign and be able to describe what are are seeing versus what your should be seeing.