My Recently Visited Services
Request a loaner laptop for the semester or for a repair
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.
Request access to shared folders on network drives.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Issues and questions related to the functional use of the Workday platform.
Requests for IT-related recommendations or advice.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request assistance using a SharePoint site on Xavier University's SharePoint Online.
Some SharePoint sites are reset on a semester or annual basis. Use this option to request the reset of a SharePoint site.
Request changes to an existing SharePoint site on Xavier University's SharePoint Online.
Request a new SharePoint Site on Xavier University's SharePoint Online.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Request a generic email address to be used for a department, club, committee, or other purpose.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Issues with desktop phones or analog lines (elevator, fax or emergency phones).
Issues related to classroom and meeting space technology.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.