My Recently Visited Services

Request to make a purchase during FY25


Request changes to an existing SharePoint site on Xavier University's SharePoint Online.


Forgotten Xavier password or locked out account issues.


Issues with a computer system suspected to be virus-related.


Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.


Wired and wireless connectivity requests and issues.


Please provide as much information as possible. Your request will be responded to in the order it was received.


Request a new SharePoint Site on Xavier University's SharePoint Online.


Combine two or more Canvas course sections in the same term into a single course.


Issues related to seeing courses, course design, pedagogical concerns, etc.


This service is for digital sign managers who would like to see new content made available for a digital sign. Some standard requests are: adding content to or modifying content in existing setups, requesting new drop folders, requesting new RSS feeds and requesting new calendars. Other types of content may be possible, pending further discussions. You will need to describe the content your would like to add/change with as much detail as possible. You may attach a file if that helps.


Request access to another mailbox, most commonly a departmental shared account.


Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.


Some SharePoint sites are reset on a semester or annual basis. Use this option to request the reset of a SharePoint site.


Digital Sign that is not working - black screen, cable TV snow, etc. You will need to be able to provide the name or location of the digital sign and to provide a description of what you are seeing, including any error messages.


Network connectivity requests and issues not falling into the other listed categories.


Requests or issues related to AdAstra Schedule


Have IT help you change the way existing software/technologies work.


Request assistance using a SharePoint site on Xavier University's SharePoint Online.