My Recently Visited Services

Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.


Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.


Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.


Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.


Software and Application issues not falling into the other listed categories.


Request copying course content from one Canvas course to another.


Issues related to classroom and meeting space technology.


Combine two or more Canvas course sections in the same term into a single course.


Request special accounts for individuals that are not faculty, staff, or students.


Request technology setup and services for a new employee - computers, account access, and phone/voicemail.


Request a generic email address to be used for a department, club, committee, or other purpose.


Request access to shared folders on network drives.


Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.


Issues related to seeing courses, course design, pedagogical concerns, etc.


Request access to Panopto for a Student Therapist working in Psychological Services.


Request a local or network computer be physically set up and/or configured on a computer.


Request classroom/meeting space technology and/or training.


Assistance with multi-factor authentication apps or service.


Forgotten Xavier password or locked out account issues.


Hub

Issues related to the use of the Employee or Student Hub.


Issues and questions related to the functional use of the Workday platform.


Requests for IT-related recommendations or advice.