My Recently Visited Services
Wired and wireless connectivity requests and issues.
Request a local or network computer be physically set up and/or configured on a computer.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).
Issues related to accessing or using the voicemail system.
Assistance with multi-factor authentication apps or service.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Request classroom/meeting space technology and/or training.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request access to shared folders on network drives.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
All other account and access issues not falling into the listed categories.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.
Request a loaner laptop for the semester or for a repair
Combine two or more Canvas course sections in the same term into a single course.