My Recently Visited Services
Please provide as much information as possible. Your request will be responded to in the order it was received.
Issues with Internet Native Banner (INB) or Self Service Banner (SSB).
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Assistance with multi-factor authentication apps or service.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Request access to shared folders on network drives.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request classroom/meeting space technology and/or training.
This form is to allow for billing of your seat licenses to your department, grant or gift.
Wired and wireless connectivity requests and issues.
Request a loaner laptop for the semester or for a repair
Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
If a personal charge is made on a pcard, use this form to take to the Bursar's office with your payment.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
General Question not otherwise listed as a service request.
Type your question and as much background information in the ticket