My Recently Visited Services
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request changes to an existing SharePoint site on Xavier University's SharePoint Online.
Email and Calendaring issues not falling into the other listed categories.
Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Issues with a computer system suspected to be virus-related.
Assistance with multi-factor authentication apps or service.
Request restoration of deleted/missing files or folders on network drives.
Request access to shared folders on network drives.
Request access to Panopto for a Student Therapist working in Psychological Services.
Digital Sign that is not working - black screen, cable TV snow, etc. You will need to be able to provide the name or location of the digital sign and to provide a description of what you are seeing, including any error messages.
Request Creator access within Panopto Video System for those who have Viewer access. This would include students (who default to Viewer access) and could include new faculty and staff (who may not have yet been given Creator access). If you are requesting Creator access for one or more students, please note why it is needed. If you want all students in a class to have Creator access, you can just note the Canvas Course ID.
Support using Qualtrics is provided directly by Qualtrics. Use this service to request the creation of or changes to a group within Qualtrics.