My Recently Visited Services
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Request access to Panopto for a Student Therapist working in Psychological Services.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Wired and wireless connectivity requests and issues.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Digital Sign that is not working - black screen, cable TV snow, etc. You will need to be able to provide the name or location of the digital sign and to provide a description of what you are seeing, including any error messages.
Assistance with multi-factor authentication apps or service.
Request restoration of deleted/missing files or folders on network drives.
Request special accounts for individuals that are not faculty, staff, or students.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Request access to shared folders on network drives.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Issues related to classroom and meeting space technology.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).