My Recently Visited Services
Issues with Internet Native Banner (INB) or Self Service Banner (SSB).
Assistance with multi-factor authentication apps or service.
Request assistance using a SharePoint site on Xavier University's SharePoint Online.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Request a loaner laptop for the semester or for a repair
Request administrative rights to a Macintosh or Windows-based computer.
Submit your idea for a business process improvement by entering a ticket here. This suggestion box is specific to the Business Operations Group.
Request restoration of deleted/missing files or folders on network drives.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Wired and wireless connectivity requests and issues.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request administrative rights to a Macintosh or Windows-based computer.
Digital sign is working but displaying the wrong content. You will need to know the name or location of the digital sign and be able to describe what are are seeing versus what your should be seeing.
This service is for digital sign managers who would like to see new content made available for a digital sign. Some standard requests are: adding content to or modifying content in existing setups, requesting new drop folders, requesting new RSS feeds and requesting new calendars. Other types of content may be possible, pending further discussions. You will need to describe the content your would like to add/change with as much detail as possible. You may attach a file if that helps.
Request classroom/meeting space technology and/or training.