My Recently Visited Services
Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).
Request restoration of deleted/missing files or folders on network drives.
Request a new SharePoint Site on Xavier University's SharePoint Online.
This service is for digital sign managers who would like to see new content made available for a digital sign. Some standard requests are: adding content to or modifying content in existing setups, requesting new drop folders, requesting new RSS feeds and requesting new calendars. Other types of content may be possible, pending further discussions. You will need to describe the content your would like to add/change with as much detail as possible. You may attach a file if that helps.
All other applications having to do with teaching and learning.
Issues with specific web browsers such as Internet Explorer, Google Chrome, Mozilla Firefox or Safari.
Request Creator access within Panopto Video System for those who have Viewer access. This would include students (who default to Viewer access) and could include new faculty and staff (who may not have yet been given Creator access). If you are requesting Creator access for one or more students, please note why it is needed. If you want all students in a class to have Creator access, you can just note the Canvas Course ID.
Have IT help you change the way existing software/technologies work.
Request access to Panopto for a Student Therapist working in Psychological Services.
Request assistance using a SharePoint site on Xavier University's SharePoint Online.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Some SharePoint sites are reset on a semester or annual basis. Use this option to request the reset of a SharePoint site.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Assistance with multi-factor authentication apps or service.