My Recently Visited Services

Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.

Request access to another mailbox, most commonly a departmental shared account.

Issues with Internet Native Banner (INB) or Self Service Banner (SSB).

Request a new SharePoint Site on Xavier University's SharePoint Online.

Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.

Request classroom/meeting space technology and/or training.

Request changes to display names, line buttons, voicemail or other setup-related items.

Request a local or network computer be physically set up and/or configured on a computer.

Wired and wireless connectivity requests and issues.

Request technology setup and services for a new employee - computers, account access, and phone/voicemail.

Issues and questions related to the functional use of the Workday platform.

Computer and peripheral issues not falling into other listed categories.

Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.

Request access to shared folders on network drives.

Assistance with multi-factor authentication apps or service.

Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.

For all issues regarding Outlook, please submit tickets using "Email and Calendaring".

Request a generic email address to be used for a department, club, committee, or other purpose.

Request access to Panopto for a Student Therapist working in Psychological Services.

Issues related to seeing courses, course design, pedagogical concerns, etc.

Issues related to accessing or using the voicemail system.

Network connectivity requests and issues not falling into the other listed categories.