My Recently Visited Services
Request access to another mailbox, most commonly a departmental shared account.
Request administrative rights to a Macintosh or Windows-based computer.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Support using Qualtrics is provided directly by Qualtrics. Use this service to request the creation of or changes to a group within Qualtrics.
Issues and questions related to the functional use of the Workday platform.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Request administrative rights to a Macintosh or Windows-based computer.
Request a generic email address to be used for a department, club, committee, or other purpose.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Issues related to accessing or using the voicemail system.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request changes to display names, line buttons, voicemail or other setup-related items.
Email and Calendaring issues not falling into the other listed categories.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Digital sign is working but displaying the wrong content. You will need to know the name or location of the digital sign and be able to describe what are are seeing versus what your should be seeing.
Assistance with multi-factor authentication apps or service.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Network connectivity requests and issues not falling into the other listed categories.