My Recently Visited Services
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Digital Sign that is not working - black screen, cable TV snow, etc. You will need to be able to provide the name or location of the digital sign and to provide a description of what you are seeing, including any error messages.
Request a generic email address to be used for a department, club, committee, or other purpose.
Request a loaner laptop for the semester or for a repair
Wired and wireless connectivity requests and issues.
Support using Qualtrics is provided directly by Qualtrics. Use this service to request the creation of or changes to a group within Qualtrics.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.
Request a local or network computer be physically set up and/or configured on a computer.
Issues related to classroom and meeting space technology.
This service is for digital sign managers who would like to see new content made available for a digital sign. Some standard requests are: adding content to or modifying content in existing setups, requesting new drop folders, requesting new RSS feeds and requesting new calendars. Other types of content may be possible, pending further discussions. You will need to describe the content your would like to add/change with as much detail as possible. You may attach a file if that helps.
Network connectivity requests and issues not falling into the other listed categories.
Use this to request assistance if you are having trouble using the Panopto rooms in Elet and Sycamore House after referencing the How to use Panopto for Psychology Students course.
Request administrative rights to a Macintosh or Windows-based computer.
Request restoration of deleted/missing files or folders on network drives.
Have IT help you change the way existing software/technologies work.
Please provide as much information as possible. Your request will be responded to in the order it was received.