My Recently Visited Services

Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.


Request copying course content from one Canvas course to another.


Combine two or more Canvas course sections in the same term into a single course.


Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.


Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.


Assistance with multi-factor authentication apps or service.


Issues related to seeing courses, course design, pedagogical concerns, etc.


Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.


Issues with Internet Native Banner (INB) or Self Service Banner (SSB).


All other applications having to do with teaching and learning.


Request technology setup and services for a new employee - computers, account access, and phone/voicemail.


Request a change to the Data Warehouse.


Request a loaner laptop for the semester or for a repair


Request to make a purchase during FY25


Network connectivity requests and issues not falling into the other listed categories.


Requests and issues involving email/calendaring within Office 365 or the Outlook client.


Issues and questions related to the functional use of the Workday platform.