My Recently Visited Services
All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.
Combine two or more Canvas course sections in the same term into a single course.
Software and Application issues not falling into the other listed categories.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Issues and questions related to the functional use of the Workday platform.
Request classroom/meeting space technology and/or training.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Issues related to classroom and meeting space technology.
Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.
Issues and questions related to the functional use of the Workday platform.
Issues with specific web browsers such as Internet Explorer, Google Chrome, Mozilla Firefox or Safari.
Issues related to accessing or using the voicemail system.
Issues with a computer system suspected to be virus-related.