My Recently Visited Services

Request copying course content from one Canvas course to another.


Issues related to seeing courses, course design, pedagogical concerns, etc.


Wired and wireless connectivity requests and issues.


All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).


Combine two or more Canvas course sections in the same term into a single course.


Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.


Request a new SharePoint Site on Xavier University's SharePoint Online.


Request changes to display names, line buttons, voicemail or other setup-related items.


Forgotten Xavier password or locked out account issues.


Request a local or network computer be physically set up and/or configured on a computer.


Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.


Requests or issues related to Adobe Reader or Adobe Acrobat Professional.


Issues with desktop phones or analog lines (elevator, fax or emergency phones).


Request Creator access within Panopto Video System for those who have Viewer access. This would include students (who default to Viewer access) and could include new faculty and staff (who may not have yet been given Creator access). If you are requesting Creator access for one or more students, please note why it is needed.  If you want all students in a class to have Creator access, you can just note the Canvas Course ID.


Request special accounts for individuals that are not faculty, staff, or students.


Requests or issues related to 25Live


Use this to request assistance if you are having trouble using the Panopto rooms in Elet and Sycamore House after referencing the How to use Panopto for Psychology Students course.