My Recently Visited Services
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Issues with desktop phones or analog lines (elevator, fax or emergency phones).
Request access to another mailbox, most commonly a departmental shared account.
All other account and access issues not falling into the listed categories.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Wired and wireless connectivity requests and issues.
Issues with Internet Native Banner (INB) or Self Service Banner (SSB).
Request access to Panopto for a Student Therapist working in Psychological Services.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Issues related to classroom and meeting space technology.
Request classroom/meeting space technology and/or training.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
This service is for digital sign managers who would like to see new content made available for a digital sign. Some standard requests are: adding content to or modifying content in existing setups, requesting new drop folders, requesting new RSS feeds and requesting new calendars. Other types of content may be possible, pending further discussions. You will need to describe the content your would like to add/change with as much detail as possible. You may attach a file if that helps.
All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.
Request a generic email address to be used for a department, club, committee, or other purpose.
Software and Application issues not falling into the other listed categories.