My Recently Visited Services
Issues with Internet Native Banner (INB) or Self Service Banner (SSB).
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request Creator access within Panopto Video System for those who have Viewer access. This would include students (who default to Viewer access) and could include new faculty and staff (who may not have yet been given Creator access). If you are requesting Creator access for one or more students, please note why it is needed. If you want all students in a class to have Creator access, you can just note the Canvas Course ID.
Support using Qualtrics is provided directly by Qualtrics. Use this service to request the creation of or changes to a group within Qualtrics.
Issues related to classroom and meeting space technology.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Combine two or more Canvas course sections in the same term into a single course.
All other applications having to do with teaching and learning.
Request a loaner laptop for the semester or for a repair
Request classroom/meeting space technology and/or training.
Request a generic email address to be used for a department, club, committee, or other purpose.
Request special accounts for individuals that are not faculty, staff, or students.
Request a local or network computer be physically set up and/or configured on a computer.
Issues and questions related to the functional use of the Workday platform.
Some SharePoint sites are reset on a semester or annual basis. Use this option to request the reset of a SharePoint site.
Have IT help you change the way existing software/technologies work.
Email and Calendaring issues not falling into the other listed categories.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request a new SharePoint Site on Xavier University's SharePoint Online.
Wired and wireless connectivity requests and issues.