My Recently Visited Services
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request special accounts for individuals that are not faculty, staff, or students.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.
Request access to another mailbox, most commonly a departmental shared account.
Issues with specific web browsers such as Internet Explorer, Google Chrome, Mozilla Firefox or Safari.
Submit your idea for a business process improvement by entering a ticket here. This suggestion box is specific to the Business Operations Group.
Computer and peripheral issues not falling into other listed categories.
All other applications having to do with teaching and learning.
Request Creator access within Panopto Video System for those who have Viewer access. This would include students (who default to Viewer access) and could include new faculty and staff (who may not have yet been given Creator access). If you are requesting Creator access for one or more students, please note why it is needed. If you want all students in a class to have Creator access, you can just note the Canvas Course ID.
Use this to request assistance if you are having trouble using the Panopto rooms in Elet and Sycamore House after referencing the How to use Panopto for Psychology Students course.
Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).
Issues with Internet Native Banner (INB) or Self Service Banner (SSB).
Have IT help you change the way existing software/technologies work.
Request changes to display names, line buttons, voicemail or other setup-related items.
Issues and questions related to the functional use of the Workday platform.