My Recently Visited Services
Network connectivity requests and issues not falling into the other listed categories.
Issues with desktop phones or analog lines (elevator, fax or emergency phones).
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Wired and wireless connectivity requests and issues.
Assistance with multi-factor authentication apps or service.
Information on using MS Teams
Requests for IT-related recommendations or advice.
Software and Application issues not falling into the other listed categories.
Issues with specific web browsers such as Internet Explorer, Google Chrome, Mozilla Firefox or Safari.
Some SharePoint sites are reset on a semester or annual basis. Use this option to request the reset of a SharePoint site.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Support using Qualtrics is provided directly by Qualtrics. Use this service to request the creation of or changes to a group within Qualtrics.
Issues with a computer system suspected to be virus-related.
Combine two or more Canvas course sections in the same term into a single course.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.