My Recently Visited Services
Issues related to seeing courses, course design, pedagogical concerns, etc.
Have IT help you change the way existing software/technologies work.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Issues and questions related to the functional use of the Workday platform.
Request classroom/meeting space technology and/or training.
Software and Application issues not falling into the other listed categories.
Request administrative rights to a Macintosh or Windows-based computer.
Support using Qualtrics is provided directly by Qualtrics. Use this service to request the creation of or changes to a group within Qualtrics.
Request a local or network computer be physically set up and/or configured on a computer.
Combine two or more Canvas course sections in the same term into a single course.
Request a new SharePoint Site on Xavier University's SharePoint Online.
All other account and access issues not falling into the listed categories.
Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.
Issues related to accessing or using the voicemail system.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
All other applications having to do with teaching and learning.
Issues and questions related to the functional use of the Workday platform.
Issues with a computer system suspected to be virus-related.