My Recently Visited Services

Please provide as much information as possible. Your request will be responded to in the order it was received.

Issues with specific web browsers such as Internet Explorer, Google Chrome, Mozilla Firefox or Safari.

Request assistance using a SharePoint site on Xavier University's SharePoint Online.

Requests or issues related to Adobe Reader or Adobe Acrobat Professional.

Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.

Request access to shared folders on network drives.

Support using Qualtrics is provided directly by Qualtrics. Use this service to request the creation of or changes to a group within Qualtrics.

Some SharePoint sites are reset on a semester or annual basis. Use this option to request the reset of a SharePoint site.

Issues with desktop phones or analog lines (elevator, fax or emergency phones).

Assistance with multi-factor authentication apps or service.

Combine two or more Canvas course sections in the same term into a single course.

This service is for digital sign managers who would like to see new content made available for a digital sign. Some standard requests are: adding content to or modifying content in existing setups, requesting new drop folders, requesting new RSS feeds and requesting new calendars. Other types of content may be possible, pending further discussions. You will need to describe the content your would like to add/change with as much detail as possible. You may attach a file if that helps.

Wired and wireless connectivity requests and issues.

Request changes to an existing SharePoint site on Xavier University's SharePoint Online.

Request a loaner laptop for the semester or for a repair