My Recently Visited Services
Please provide as much information as possible. Your request will be responded to in the order it was received.
Network connectivity requests and issues not falling into the other listed categories.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Issues with Internet Native Banner (INB) or Self Service Banner (SSB).
Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).
Assistance with multi-factor authentication apps or service.
Request a local or network computer be physically set up and/or configured on a computer.
Issues and questions related to the functional use of the Workday platform.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Software and Application issues not falling into the other listed categories.
Combine two or more Canvas course sections in the same term into a single course.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Computer and peripheral issues not falling into other listed categories.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Digital sign is working but displaying the wrong content. You will need to know the name or location of the digital sign and be able to describe what are are seeing versus what your should be seeing.
Issues related to accessing or using the voicemail system.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.