My Recently Visited Services
Assistance with multi-factor authentication apps or service.
Combine two or more Canvas course sections in the same term into a single course.
Request access to Panopto for a Student Therapist working in Psychological Services.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
All other account and access issues not falling into the listed categories.
Request access to shared folders on network drives.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Computer and peripheral issues not falling into other listed categories.
Software and Application issues not falling into the other listed categories.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.
Issues related to classroom and meeting space technology.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
All other applications having to do with teaching and learning.
Issues with Internet Native Banner (INB) or Self Service Banner (SSB).
Request a local or network computer be physically set up and/or configured on a computer.
Network connectivity requests and issues not falling into the other listed categories.