My Recently Visited Services

Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.

For all issues regarding Outlook, please submit tickets using "Email and Calendaring".

Issues related to seeing courses, course design, pedagogical concerns, etc.

Issues with a computer system suspected to be virus-related.

Assistance with multi-factor authentication apps or service.

Request a new SharePoint Site on Xavier University's SharePoint Online.

Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.

Combine two or more Canvas course sections in the same term into a single course.

Issues with desktop phones or analog lines (elevator, fax or emergency phones).

Requests and issues involving email/calendaring within Office 365 or the Outlook client.

Request access to Panopto for a Student Therapist working in Psychological Services.

Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.

Issues related to accessing or using the voicemail system.

Email and Calendaring issues not falling into the other listed categories.

Request a change to the Data Warehouse.

Request classroom/meeting space technology and/or training.

Request a local or network computer be physically set up and/or configured on a computer.

Forgotten Xavier password or locked out account issues.

Request administrative rights to a Macintosh or Windows-based computer.

Issues with Internet Native Banner (INB) or Self Service Banner (SSB).

Issues related to classroom and meeting space technology.

Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.