My Recently Visited Services
Issues related to accessing or using the voicemail system.
Request access to Panopto for a Student Therapist working in Psychological Services.
All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.
Request a generic email address to be used for a department, club, committee, or other purpose.
Have IT help you change the way existing software/technologies work.
Network connectivity requests and issues not falling into the other listed categories.
Request changes to display names, line buttons, voicemail or other setup-related items.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Wired and wireless connectivity requests and issues.
Request Creator access within Panopto Video System for those who have Viewer access. This would include students (who default to Viewer access) and could include new faculty and staff (who may not have yet been given Creator access). If you are requesting Creator access for one or more students, please note why it is needed. If you want all students in a class to have Creator access, you can just note the Canvas Course ID.
Request special accounts for individuals that are not faculty, staff, or students.
Support using Qualtrics is provided directly by Qualtrics. Use this service to request the creation of or changes to a group within Qualtrics.
Issues with desktop phones or analog lines (elevator, fax or emergency phones).
Combine two or more Canvas course sections in the same term into a single course.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request changes to an existing SharePoint site on Xavier University's SharePoint Online.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Submit your idea for a business process improvement by entering a ticket here. This suggestion box is specific to the Business Operations Group.