My Recently Visited Services

Use this to request assistance if you are having trouble using the Panopto rooms in Elet and Sycamore House after referencing the How to use Panopto for Psychology Students course.


Request changes to display names, line buttons, voicemail or other setup-related items.


Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).


Please provide as much information as possible. Your request will be responded to in the order it was received.


Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.


Issues with desktop phones or analog lines (elevator, fax or emergency phones).


All other applications having to do with teaching and learning.


Submit a form for an IR Survey


Combine two or more Canvas course sections in the same term into a single course.


Wired and wireless connectivity requests and issues.


Issues related to seeing courses, course design, pedagogical concerns, etc.


Have IT help you change the way existing software/technologies work.


Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.


Request technology setup and services for a new employee - computers, account access, and phone/voicemail.


Request copying course content from one Canvas course to another.


Software and Application issues not falling into the other listed categories.


Request classroom/meeting space technology and/or training.


Assistance with multi-factor authentication apps or service.


Request a local or network computer be physically set up and/or configured on a computer.