My Recently Visited Services

All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.

Wired and wireless connectivity requests and issues.

Issues related to seeing courses, course design, pedagogical concerns, etc.

Request technology setup and services for a new employee - computers, account access, and phone/voicemail.

Request changes to display names, line buttons, voicemail or other setup-related items.

Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.

Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.

For all issues regarding Outlook, please submit tickets using "Email and Calendaring".

Forgotten Xavier password or locked out account issues.

Request restoration of deleted/missing files or folders on network drives.

Request a local or network computer be physically set up and/or configured on a computer.

Request to make a purchase during FY25

Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.

Request special accounts for individuals that are not faculty, staff, or students.

Please provide as much information as possible. Your request will be responded to in the order it was received.

Request classroom/meeting space technology and/or training.

Requests or issues related to Adobe Reader or Adobe Acrobat Professional.

Assistance with multi-factor authentication apps or service.