My Recently Visited Services
Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.
Some SharePoint sites are reset on a semester or annual basis. Use this option to request the reset of a SharePoint site.
Request special accounts for individuals that are not faculty, staff, or students.
Digital sign is working but displaying the wrong content. You will need to know the name or location of the digital sign and be able to describe what are are seeing versus what your should be seeing.
Wired and wireless connectivity requests and issues.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).
Combine two or more Canvas course sections in the same term into a single course.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
General Question not otherwise listed as a service request.
Type your question and as much background information in the ticket
Assistance with multi-factor authentication apps or service.
All other account and access issues not falling into the listed categories.
Requests for IT-related recommendations or advice.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Request a generic email address to be used for a department, club, committee, or other purpose.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Network connectivity requests and issues not falling into the other listed categories.
Issues with specific web browsers such as Internet Explorer, Google Chrome, Mozilla Firefox or Safari.