My Recently Visited Services
Combine two or more Canvas course sections in the same term into a single course.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Requests for IT-related recommendations or advice.
Request access to another mailbox, most commonly a departmental shared account.
This service is for digital sign managers who would like to see new content made available for a digital sign. Some standard requests are: adding content to or modifying content in existing setups, requesting new drop folders, requesting new RSS feeds and requesting new calendars. Other types of content may be possible, pending further discussions. You will need to describe the content your would like to add/change with as much detail as possible. You may attach a file if that helps.
Issues related to accessing or using the voicemail system.
Request access to shared folders on network drives.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Request changes to display names, line buttons, voicemail or other setup-related items.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request classroom/meeting space technology and/or training.
Some SharePoint sites are reset on a semester or annual basis. Use this option to request the reset of a SharePoint site.
Email and Calendaring issues not falling into the other listed categories.
All other applications having to do with teaching and learning.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Assistance with multi-factor authentication apps or service.
All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.