My Recently Visited Services
Combine two or more Canvas course sections in the same term into a single course.
Issues related to accessing or using the voicemail system.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Request classroom/meeting space technology and/or training.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Project requests are used for the initiation of a service related project that involves software implementation or business process improvement. If you require the PPMO's assistance to review and implement a process or a system, please start here.
Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.
Wired and wireless connectivity requests and issues.
Request a local or network computer be physically set up and/or configured on a computer.
Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request administrative rights to a Macintosh or Windows-based computer.
Assistance with multi-factor authentication apps or service.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Request administrative rights to a Macintosh or Windows-based computer.