My Recently Visited Services

Issues related to seeing courses, course design, pedagogical concerns, etc.


Request a new SharePoint Site on Xavier University's SharePoint Online.


Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.


Forgotten Xavier password or locked out account issues.


Hub

Issues related to the use of the Employee or Student Hub.


All other applications having to do with teaching and learning.


All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).


Software and Application issues not falling into the other listed categories.


Request access to Panopto for a Student Therapist working in Psychological Services.


Request access to another mailbox, most commonly a departmental shared account.


Request special accounts for individuals that are not faculty, staff, or students.


Assistance with multi-factor authentication apps or service.


Request a local or network computer be physically set up and/or configured on a computer.


Request Creator access within Panopto Video System for those who have Viewer access. This would include students (who default to Viewer access) and could include new faculty and staff (who may not have yet been given Creator access). If you are requesting Creator access for one or more students, please note why it is needed.  If you want all students in a class to have Creator access, you can just note the Canvas Course ID.


All other account and access issues not falling into the listed categories.


Combine two or more Canvas course sections in the same term into a single course.


Have IT help you change the way existing software/technologies work.


Requests and issues involving email/calendaring within Office 365 or the Outlook client.


Issues with desktop phones or analog lines (elevator, fax or emergency phones).


Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.