My Recently Visited Services
Wired and wireless connectivity requests and issues.
General Question not otherwise listed as a service request.
Type your question and as much background information in the ticket
Assistance with multi-factor authentication apps or service.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request a generic email address to be used for a department, club, committee, or other purpose.
If a personal charge is made on a pcard, use this form to take to the Bursar's office with your payment.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
All other account and access issues not falling into the listed categories.
Computer and peripheral issues not falling into other listed categories.
Request access to shared folders on network drives.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Some SharePoint sites are reset on a semester or annual basis. Use this option to request the reset of a SharePoint site.
Have IT help you change the way existing software/technologies work.
Request changes to display names, line buttons, voicemail or other setup-related items.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.