My Recently Visited Services

Submit your idea for a business process improvement by entering a ticket here. This suggestion box is specific to the Business Operations Group.


Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.


Please provide as much information as possible. Your request will be responded to in the order it was received.


Issues and questions related to the functional use of the Workday platform.


Request a loaner laptop for the semester or for a repair


Requests or issues related to Adobe Sign.


Request Creator access within Panopto Video System for those who have Viewer access. This would include students (who default to Viewer access) and could include new faculty and staff (who may not have yet been given Creator access). If you are requesting Creator access for one or more students, please note why it is needed.  If you want all students in a class to have Creator access, you can just note the Canvas Course ID.


Request access to Panopto for a Student Therapist working in Psychological Services.


All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).


Request technology setup and services for a new employee - computers, account access, and phone/voicemail.


Combine two or more Canvas course sections in the same term into a single course.


Issues with a computer system suspected to be virus-related.


Issues related to seeing courses, course design, pedagogical concerns, etc.


Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.


Use this to request assistance if you are having trouble using the Panopto rooms in Elet and Sycamore House after referencing the How to use Panopto for Psychology Students course.


Reporting Services Requests


Requests and issues involving email/calendaring within Office 365 or the Outlook client.


Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.