My Recently Visited Services
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request access to another mailbox, most commonly a departmental shared account.
Issues with Internet Native Banner (INB) or Self Service Banner (SSB).
Request special accounts for individuals that are not faculty, staff, or students.
Request restoration of deleted/missing files or folders on network drives.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Request access to Panopto for a Student Therapist working in Psychological Services.
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Computer and peripheral issues not falling into other listed categories.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Issues related to classroom and meeting space technology.
Combine two or more Canvas course sections in the same term into a single course.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Use this to request assistance if you are having trouble using the Panopto rooms in Elet and Sycamore House after referencing the How to use Panopto for Psychology Students course.
Assistance with multi-factor authentication apps or service.