My Recently Visited Services
Report issues affecting Library systems and resources such as: Search@XU, XPLORE, OhioLINK, databases, and electronic books, journals and videos.
Issues and questions related to the functional use of the Workday platform.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Digital sign is working but displaying the wrong content. You will need to know the name or location of the digital sign and be able to describe what are are seeing versus what your should be seeing.
Request a new SharePoint Site on Xavier University's SharePoint Online.
Issues and questions related to the functional use of the Workday platform.
This service is for digital sign managers who would like to see new content made available for a digital sign. Some standard requests are: adding content to or modifying content in existing setups, requesting new drop folders, requesting new RSS feeds and requesting new calendars. Other types of content may be possible, pending further discussions. You will need to describe the content your would like to add/change with as much detail as possible. You may attach a file if that helps.
Software and Application issues not falling into the other listed categories.
Digital Sign that is not working - black screen, cable TV snow, etc. You will need to be able to provide the name or location of the digital sign and to provide a description of what you are seeing, including any error messages.
Requests for IT-related recommendations or advice.
Request special accounts for individuals that are not faculty, staff, or students.
Request access to shared folders on network drives.
All other account and access issues not falling into the listed categories.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Request administrative rights to a Macintosh or Windows-based computer.
Request access to Panopto for a Student Therapist working in Psychological Services.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Request changes to display names, line buttons, voicemail or other setup-related items.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.