My Recently Visited Services
Combine two or more Canvas course sections in the same term into a single course.
Issues with specific web browsers such as Internet Explorer, Google Chrome, Mozilla Firefox or Safari.
Issues with a computer system suspected to be virus-related.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Request administrative rights to a Macintosh or Windows-based computer.
Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).
Request Creator access within Panopto Video System for those who have Viewer access. This would include students (who default to Viewer access) and could include new faculty and staff (who may not have yet been given Creator access). If you are requesting Creator access for one or more students, please note why it is needed. If you want all students in a class to have Creator access, you can just note the Canvas Course ID.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Digital sign is working but displaying the wrong content. You will need to know the name or location of the digital sign and be able to describe what are are seeing versus what your should be seeing.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Issues connecting to campus systems such as VDI (Virtual Lab/Desktop) and the VPN (Virtual Private Network) from an off-campus site.
All other account and access issues not falling into the listed categories.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Request access to Panopto for a Student Therapist working in Psychological Services.
Request a loaner laptop for the semester or for a repair
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Submit your idea for a business process improvement by entering a ticket here. This suggestion box is specific to the Business Operations Group.
All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.