My Recently Visited Services
Issues with a computer system suspected to be virus-related.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Issues with desktop phones or analog lines (elevator, fax or emergency phones).
Request administrative rights to a Macintosh or Windows-based computer.
Issues and requests related to web (Zoom) and audio (Conference Now) conferencing.
Request restoration of deleted/missing files or folders on network drives.
Computer and peripheral issues not falling into other listed categories.
Issues and requests related to Zoom web conferencing on campus.
Assistance with multi-factor authentication apps or service.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Network connectivity requests and issues not falling into the other listed categories.
This service is for digital sign managers who would like to see new content made available for a digital sign. Some standard requests are: adding content to or modifying content in existing setups, requesting new drop folders, requesting new RSS feeds and requesting new calendars. Other types of content may be possible, pending further discussions. You will need to describe the content your would like to add/change with as much detail as possible. You may attach a file if that helps.
Have IT help you change the way existing software/technologies work.
Issues with specific web browsers such as Internet Explorer, Google Chrome, Mozilla Firefox or Safari.
Request changes to an existing SharePoint site on Xavier University's SharePoint Online.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Request access to shared folders on network drives.