Popular Services
Combine two or more Canvas course sections in the same term into a single course.
Request access to shared folders on network drives.
Assistance with multi-factor authentication apps or service.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Issues related to seeing courses, course design, pedagogical concerns, etc.
Software and Application issues not falling into the other listed categories.
Computer and peripheral issues not falling into other listed categories.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Issues related to accessing or using the voicemail system.
Request classroom/meeting space technology and/or training.
Have IT help you change the way existing software/technologies work.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request changes to display names, line buttons, voicemail or other setup-related items.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
All other account and access issues not falling into the listed categories.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Issues related to classroom and meeting space technology.
Request a local or network computer be physically set up and/or configured on a computer.