Popular Services
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request classroom/meeting space technology and/or training.
Wired and wireless connectivity requests and issues.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Request access to another mailbox, most commonly a departmental shared account.
Issues related to classroom and meeting space technology.
Request a loaner laptop for the semester or for a repair
Assistance with multi-factor authentication apps or service.
Network connectivity requests and issues not falling into the other listed categories.
Request access to shared folders on network drives.
All other account and access issues not falling into the listed categories.
Have IT help you change the way existing software/technologies work.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request a local or network computer be physically set up and/or configured on a computer.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Request changes to an existing SharePoint site on Xavier University's SharePoint Online.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.