Popular Services
Request a local or network computer be physically set up and/or configured on a computer.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Issues and questions related to the functional use of the Workday platform.
Request access to another mailbox, most commonly a departmental shared account.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".
Request access to shared folders on network drives.
Request special accounts for individuals that are not faculty, staff, or students.
Have IT help you change the way existing software/technologies work.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Request classroom/meeting space technology and/or training.
All other account and access issues not falling into the listed categories.
Wired and wireless connectivity requests and issues.
Issues related to classroom and meeting space technology.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Software and Application issues not falling into the other listed categories.
Request a loaner laptop for the semester or for a repair
Issues relating to accessing files/folders on network drives/shares (Q:\, R:\, T:\, X:\, V:\).
Email and Calendaring issues not falling into the other listed categories.
Request networking of gaming consoles, Apple TVs, and other household/consumer devices that do not support WPA2-Enterprise (802.1x) wireless security.
Assistance with multi-factor authentication apps or service.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.