Popular Services
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Please provide as much information as possible. Your request will be responded to in the order it was received.
Request access to shared folders on network drives.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
Request special accounts for individuals that are not faculty, staff, or students.
Have IT help you change the way existing software/technologies work.
Requests and issues involving email/calendaring within Office 365 or the Outlook client.
All other account and access issues not falling into the listed categories.
Assistance with multi-factor authentication apps or service.
Request changes to display names, line buttons, voicemail or other setup-related items.
Computer and peripheral issues not falling into other listed categories.
Combine two or more Canvas course sections in the same term into a single course.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Wired and wireless connectivity requests and issues.
Request access to another mailbox, most commonly a departmental shared account.
Request a local or network computer be physically set up and/or configured on a computer.
Issues related to accessing or using the voicemail system.
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Request a new SharePoint Site on Xavier University's SharePoint Online.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Request a generic email address to be used for a department, club, committee, or other purpose.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.