Popular Services
Please provide as much information as possible. Your request will be responded to in the order it was received.
Have IT help you change the way existing software/technologies work.
Issues related to seeing courses, course design, pedagogical concerns, etc.
Combine two or more Canvas course sections in the same term into a single course.
Computer and peripheral issues not falling into other listed categories.
Request temporary course shells or sandbox courses 1-2 months prior to the start of classes.
Request a loaner laptop for the semester or for a repair
Request technology setup and services for a new employee - computers, account access, and phone/voicemail.
Issues and questions related to the functional use of the Workday platform.
Request classroom/meeting space technology and/or training.
Wired and wireless connectivity requests and issues.
Request one or more local Canvas accounts. Local accounts should NOT be requested for those with existing Canvas accounts.
Request a generic email address to be used for a department, club, committee, or other purpose.
All other account and access issues not falling into the listed categories.
Requests or issues related to Adobe Reader or Adobe Acrobat Professional.
All printing-related issues from physical printer issues (jams, noises etc.), or issues with network print queues.
All computer-hardware related issues (i.e., computer, monitor, keyboard, mouse).
Requests for IT-related recommendations or advice.
Request a local or network computer be physically set up and/or configured on a computer.
Issues related to Microsoft's Office suite: Word, Excel, PowerPoint, Access, Visio, Project, OneNote and Publisher.
For all issues regarding Outlook, please submit tickets using "Email and Calendaring".